Pediatrix Medical Group

Supervisor

• Oversee the Newborn Hearing Screen program at multiple sites within the region
• Directly deliver and document newborn hearing screening services
• Serve as the on-site technical lead and support real-time workflow needs
• Ensure all eligible babies are screened according to clinical protocols and hospital requirements
• Meet screening expectations set by the Hearing Screen Manager
• Inform Hearing Screen Managers of hospital issues or missed babies
• Serve as the primary parent contact where appropriate and schedule follow-up outpatient appointments
• Create staffing schedules and escalate staffing gaps or concerns
• Review timecards and approve time-off requests
• Participate in Hearing Screen Technician interviews and hiring as directed
• Supervise Hearing Screen Technicians and conduct annual performance evaluations
• Train new hires and provide continued training for current team members
• Monitor KPIs and review them during monthly staff meetings
• Complete company and hospital orientation and compliance requirements
• Provide real-time technical guidance and escalate protocol concerns or deviations
• Conduct regular onsite visits and meet with hospital leadership, including presenting reports
• Address team-member and hospital concerns and ensure performance expectations are met
• Maintain screener credentialing and certification requirements at supervised locations
• Supervise daily state reporting and complete/present state and hospital reports where designated
• Monitor Medical Sponsor reports and submission timeliness
• Review and reconcile monthly birth statistics
• Monitor Power BI reports for site and technician efficiencies
• Monitor equipment checklists weekly and contact NATUS before parts are swapped
• Perform other duties as assigned

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Newborn Hearing Screen Site Supervisor