IT Analyst III

Pekin Insurance

. Partner with Product Managers, Product Owners, business units, and technical teams to identify business problems and capture requirements .

Posted 10/28/2026full-timePekin • Illinois • United StatesMid-LevelSenior💰 $82,000 - $111,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in requirements elicitation, business process mapping, and translating customer journeys into user stories. Proficient in Agile methodologies and life insurance products, with strong stakeholder communication and influence skills.

Highest-signal resume keywords

Requirements ElicitationBusiness Process MappingAgile Environment ExperienceLife Insurance KnowledgeStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisTest Case DefinitionData AnalysisData Visualization TechniquesUser Stories Creation

Soft Skills

Influencing StakeholdersProblem SolvingConsultative Support

Tools & Technologies

ITSM ProcessesPrototyping Tools

Certifications & Qualifications

FLMILife Insurance Industry Certifications

Industry Keywords

Life Insurance ProductsBusiness Process FlowsCustomer Journeys

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Partner with Product Managers, Product Owners, business units, and technical teams to identify business problems and capture requirements
Translate requirements and customer journeys into user stories, features, and testable outcomes
Document complex business process flows, with emphasis on Life insurance products and forms
Act as the voice of the business and provide developers with business context
Support backlog prioritization and clarify requirements
Define and execute test cases
Participate in planning and release activities
Help ensure product quality and alignment with business strategy
Guide team decision-making and provide business partners with an accurate view of challenges
Align technology solutions with enterprise-wide or complex business processes
Prototype and co-design innovative solutions
Identify opportunities for business-led delivery
Help employees make better use of technology and information
Provide consultative support on business-led technology products and projects
Guide solution options and Product Manager decision-making to minimize divergence from target architecture
Create, manage, and improve ITSM processes
Perform operational support such as check runs and other business or system support functions
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Business, or other related fields OR 5–8 years equivalent work experience
Typically requires 5–8 years of experience in the desired field or advanced-level technical or business work experience
Experience in an Agile environment strongly preferred
Life Insurance knowledge highly preferred, especially life insurance forms and business process flows
Certifications not required; FLMI, relevant life insurance industry certifications, or applicable IT/technical certifications are a plus
In-depth knowledge of requirements elicitation and analysis
In-depth knowledge of business process mapping, user stories/features, and test-case definition and execution
Advanced stakeholder communication and influence across business and technical teams
Advanced business and process analysis, including identifying risks, dependencies, gaps, and solutions
Ability to elicit requirements and perform testing
Ability to translate customer journeys into user stories
Ability to analyze data and use data visualization techniques and tools
Ability to influence stakeholders and determine acceptable solutions
Ability to conduct research on computing issues
Ability to absorb and retain complex technical information
Ability to lead technical teams producing complex solutions
Ability to build controls and manage risk
Applicants must be authorized to work in the U.S. without sponsorship now or in the future

Benefits

Comp & perks

Health, Dental and Vision Insurance
Generous 401(k) with company match
Paid Time Off (PTO) with Paid Holidays
Flexible/Hybrid Work Schedule
Paid Volunteer Program