Pekin Insurance

Inside Sales

• Drive new business growth in Commercial Lines, Personal Lines, and Life Insurance through strategic partnerships with assigned agents
• Build productive relationships with Core agents and develop customized action plans to improve sales performance
• Conduct virtual one-on-one coaching sessions to identify sales opportunities, overcome obstacles, and improve closing ratios
• Plan and facilitate virtual group training sessions focused on sales techniques, product knowledge, prospecting, cross-selling, and business development
• Analyze production reports and sales metrics to identify growth opportunities and prioritize outreach
• Promote cross-selling strategies that increase client retention and overall policy growth
• Collaborate with underwriting, marketing, and internal sales teams to support agency success
• Maintain regular communication with assigned agencies through phone calls, video meetings, and email outreach
• Assist agents with sales planning, pipeline development, prospecting strategies, and account rounding opportunities
• Stay current on insurance products, market trends, carrier programs, and state-specific regulations across assigned territories
• Document activities, sales opportunities, and follow-up actions within Salesforce
• Meet or exceed established sales growth, activity, and production goals
• Support agents located across multiple states
• Limited travel may be required for agency visits, conferences, or sales meetings
• Perform other duties as assigned

Inside Sales Manager

Sales

• Assist the Assistant Vice President and/or Vice President with leadership in the continuing development, procurement, and implementation of Life sales and Medicare Supplement in multi-line states
• Provide direction, manage departmental objectives, oversee staffing and expenses, and direct long-term strategic initiatives
• Administer, lead, coach, and provide feedback to direct reports, including performance management, employee relations, development plans, and goal achievement
• Serve as a role model and change champion while developing strong teams
• Manage multiple business processes across one or more functional areas
• Establish measurable individual and team objectives aligned with business and organizational goals
• Ensure staff have the resources and skills needed for work initiatives and implement training plans
• Oversee multiple large and complex plans and projects aimed at strategic goals
• Engage key stakeholders and monitor production, recruitment, loss ratio, and debit balances monthly
• Assist with departmental policies, standards, and budget preparation
• Provide subject-matter expertise, direction, and thought leadership
• Foster relationships with internal and external business stakeholders
• Contribute to disaster recovery and business continuity plans and procedures
• Perform other related duties as assigned

Inside Sales Manager

Director of Life Sales