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P
Property Management Virtual Assistant
Pelican Realty Capital. Manage and respond to tenant and owner communications via email, phone, and property management platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property management and real estate administration, with strong capabilities in tenant communication, lease administration, and maintenance coordination. Proficient in property management software and skilled in data management and reporting.
Highest-signal resume keywords
Property Management ExperienceAppFolio ProficiencyStrong Communication SkillsMicrosoft Office Suite ProficiencyBilingual in English and Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease AdministrationMaintenance CoordinationData EntryReport PreparationDocument Management
Soft Skills
Highly OrganizedMultitasking AbilityAttention to DetailCustomer-Focused DemeanorSelf-Starter
Tools & Technologies
AppFolioBuildiumRent ManagerGoogle WorkspaceMicrosoft Office Suite
Industry Keywords
Property ManagementReal Estate AdministrationTenant CommunicationRent CollectionVendor Coordination
About the role
Key responsibilities & impact- Manage and respond to tenant and owner communications via email, phone, and property management platforms
- Coordinate maintenance requests and follow up with vendors and contractors to ensure timely resolution
- Assist with lease administration, including drafting, renewals, and document management
- Maintain accurate records in AppFolio property management software
- Support rent collection processes, track payments, and flag delinquencies
- Prepare reports, spreadsheets, and summaries for property managers and stakeholders
- Post and manage property listings across rental platforms to minimize vacancy
- Provide general administrative support including scheduling, data entry, and calendar management
Requirements
What you’ll need- Prior experience in property management, real estate administration, or a related field preferred
- Proficiency with property management software such as AppFolio, Buildium, or Rent Manager
- Strong written and verbal communication skills with a professional, customer-focused demeanor
- Highly organized with the ability to multitask and prioritize in a fast-paced environment
- Reliable internet connection and a fully equipped home office setup
- Proficiency in Microsoft Office Suite and/or Google Workspace
- Self-starter with strong attention to detail and the ability to work independently
- Must speak great English and Spanish
Benefits
Comp & perks- Fully remote position
- Remote work arrangement
- Text message updates about the application (optional)