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IBM Power i Engineer
Pellera Technologies. Provide 24x7x365 operational support for IBM Power i systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IBM Power i systems administration, including operational support, incident management, and disaster recovery processes. Proficient in using monitoring tools and managing system performance while ensuring adherence to SLAs.
Highest-signal resume keywords
IBM Power I ExperienceHA/DR TechnologiesIBM I Access Client SolutionsITIL Process KnowledgeStrong Troubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IBM I (iSeries / OS/400)Backup and Recovery OperationsJob Scheduler ManagementEvent ManagementSystem MonitoringPTF Update ManagementOperational Ticket ResolutionService Request FulfillmentDocumentation of ProceduresDisaster Recovery Testing
Soft Skills
Strong Verbal CommunicationStrong Written Communication
Tools & Technologies
HalcyonMIMIXQEDIBM I BRMSCustomer Ticketing Systems
Industry Keywords
Managed Services24x7 Operational SupportSystem Health MonitoringService Level Agreements (SLAs)Automation Tools
About the role
Key responsibilities & impact- Provide 24x7x365 operational support for IBM Power i systems
- Accept and resolve customer IBM i operational tickets
- Use monitoring or automation tools such as Halcyon
- Monitor system health, performance, and availability
- Execute incident management and troubleshooting activities
- Perform event management and service request fulfillment
- Administer backup and recovery operations
- Monitor PTF update progress
- Manage Job Scheduler and Job Queue tasks
- Monitor and respond to system message queues
- Support HA/DR replication tools such as MIMIX, Itera, and QED
- Participate in disaster recovery testing exercises
- Integrate with customer ticketing systems and service desks
- Document operational procedures and runbooks
- Create work instructions for future team use
- Maintain system stability, performance, availability, and adherence to customer SLAs
Requirements
What you’ll need- 3–7+ years IBM Power i experience
- IBM i (iSeries / OS/400) experience
- HA/DR technologies experience, including MIMIX and QEDD
- IBM i Access Client Solutions experience
- IBM i BRMS experience, including physical and virtual tape libraries
- Strong verbal and written communication skills in English
- ITIL process knowledge
- Strong troubleshooting skills
- Ability to work in 24x7 environments
- Managed services experience preferred
- Degree in IT or equivalent experience
- Ability to lift up to 15 pounds at times
- Prolonged periods of sitting at a desk and working on a computer
Benefits
Comp & perks- 24x7x365 managed services delivery model
- Remote work arrangement for the United States or offshore locations
- Exempt position