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Pellera Technologies

IBM Power i Engineer

Pellera Technologies

. Provide 24x7x365 operational support for IBM Power i systems .

Posted 10/9/2026full-timeRemote • India, United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IBM Power i systems administration, including operational support, incident management, and disaster recovery processes. Proficient in using monitoring tools and managing system performance while ensuring adherence to SLAs.

Highest-signal resume keywords
IBM Power I ExperienceHA/DR TechnologiesIBM I Access Client SolutionsITIL Process KnowledgeStrong Troubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
IBM I (iSeries / OS/400)Backup and Recovery OperationsJob Scheduler ManagementEvent ManagementSystem MonitoringPTF Update ManagementOperational Ticket ResolutionService Request FulfillmentDocumentation of ProceduresDisaster Recovery Testing
Soft Skills
Strong Verbal CommunicationStrong Written Communication
Tools & Technologies
HalcyonMIMIXQEDIBM I BRMSCustomer Ticketing Systems
Industry Keywords
Managed Services24x7 Operational SupportSystem Health MonitoringService Level Agreements (SLAs)Automation Tools

About the role

Key responsibilities & impact
  • Provide 24x7x365 operational support for IBM Power i systems
  • Accept and resolve customer IBM i operational tickets
  • Use monitoring or automation tools such as Halcyon
  • Monitor system health, performance, and availability
  • Execute incident management and troubleshooting activities
  • Perform event management and service request fulfillment
  • Administer backup and recovery operations
  • Monitor PTF update progress
  • Manage Job Scheduler and Job Queue tasks
  • Monitor and respond to system message queues
  • Support HA/DR replication tools such as MIMIX, Itera, and QED
  • Participate in disaster recovery testing exercises
  • Integrate with customer ticketing systems and service desks
  • Document operational procedures and runbooks
  • Create work instructions for future team use
  • Maintain system stability, performance, availability, and adherence to customer SLAs

Requirements

What you’ll need
  • 3–7+ years IBM Power i experience
  • IBM i (iSeries / OS/400) experience
  • HA/DR technologies experience, including MIMIX and QEDD
  • IBM i Access Client Solutions experience
  • IBM i BRMS experience, including physical and virtual tape libraries
  • Strong verbal and written communication skills in English
  • ITIL process knowledge
  • Strong troubleshooting skills
  • Ability to work in 24x7 environments
  • Managed services experience preferred
  • Degree in IT or equivalent experience
  • Ability to lift up to 15 pounds at times
  • Prolonged periods of sitting at a desk and working on a computer

Benefits

Comp & perks
  • 24x7x365 managed services delivery model
  • Remote work arrangement for the United States or offshore locations
  • Exempt position