Externship Advocate

Penn Foster

. Support students through the externship placement and completion process after program prerequisites are met .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in externship placement processes, including managing communication with students and externship sites, while effectively utilizing CRM systems to track and analyze performance metrics. Possesses strong knowledge of healthcare education ecosystems and the ability to support students through their externship journey.

Highest-signal resume keywords

Externship Placement ManagementCRM MaintenanceHealthcare Education ExperienceLearning Management System (LMS) SupportStudent Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Externship PlacementData TrackingPerformance Evaluation DocumentationKPI AchievementStudent Support

Soft Skills

CommunicationCollaborationProblem-SolvingPersonalized Support

Tools & Technologies

Externship CRMLearning Management System (LMS)

Industry Keywords

Allied HealthcareExternship ProgramsHealthcare Education EcosystemEmployment Eligibility VerificationRemote Work

About the role

Key responsibilities & impact

Support students through the externship placement and completion process after program prerequisites are met
Maintain and monitor the externship CRM
Build, maintain, and expand a nationwide network of externship sites and partners
Ensure timely placement of eligible students into qualified externship sites
Manage communication with students and externship sites throughout placement
Guide students through externship policies, procedures, and expectations
Provide personalized professional support and serve as the first point of contact for externship-related questions and concerns
Respond to student inquiries and maintain communication through externship completion
Collect, review, and document required externship materials and performance evaluations
Track and analyze student and partner feedback and provide improvement recommendations to leadership
Record student data accurately in the placement CRM and other systems
Collaborate with academics, learner success, instructors, product, and technology teams
Meet KPIs for placement rates, communication metrics, and student satisfaction
Contribute to team initiatives and broader organizational goals
Assist with appointments and other academic duties as needed

Requirements

What you’ll need

Bachelor’s Degree or equivalent professional experience preferred
Experience in a healthcare education ecosystem
Knowledge of supporting a Learning Management System (LMS)
Background in Allied healthcare job and externship placement programs
Must reside and perform work within the United States
Must be willing and able to travel as needed
Must complete applicable pre-employment screening requirements
Must complete employment eligibility verification through Form I-9
Must be able to work in a remote, on-camera culture and be on camera during meetings unless extenuating circumstances apply

Benefits

Comp & perks

Medical, dental, and vision coverage
Flexible spending accounts
Generous paid time off
Sponsored volunteer opportunities
A 401(k) plan with company match
Free access to all of our online programs
Occasional travel for team meetings, company events, conferences, summits, and similar activities