Externship Advocate

Penn Foster

. Ensure timely placement of eligible students into qualified externship sites .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing externship placements within a healthcare education ecosystem, ensuring effective communication and support for students and externship partners. Proficient in utilizing Learning Management Systems (LMS) and CRM tools to track and analyze performance metrics and feedback.

Highest-signal resume keywords

Bachelor’s DegreeHealthcare Education ExperienceLearning Management System (LMS) SupportExternship Placement ProgramsCRM Data Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Externship Placement ManagementData Tracking and AnalysisPerformance Evaluation DocumentationKPI AchievementStudent Support and Guidance

Soft Skills

Effective CommunicationCollaborationProblem-SolvingCustomer Service Orientation

Tools & Technologies

CRM SystemsLearning Management Systems (LMS)

Industry Keywords

Allied HealthcareExternship PoliciesStudent SatisfactionPlacement RatesRemote Work Culture

About the role

Key responsibilities & impact

Ensure timely placement of eligible students into qualified externship sites
Manage communication with students and externship sites to facilitate the placement process
Maintain and expand a nationwide network of externship partners
Guide students through externship policies, procedures, and expectations
Provide personalized, professional support throughout the externship experience and serve as the first point of contact for externship-related questions or concerns
Respond promptly to student inquiries and maintain consistent communication until externship completion
Collect, review, and document required externship materials and performance evaluations
Track and analyze student and externship partner feedback to improve the externship experience
Provide feedback to leadership to guide improvements
Accurately record student data in the placement CRM and other systems
Collaborate with academics, learner success, instructors, product, and technology teams
Meet KPIs in placement rates, communication metrics, and student satisfaction
Contribute to team initiatives and broader organizational goals
Assist with appointments and other academic duties as needed

Requirements

What you’ll need

Bachelor’s Degree or equivalent professional experience preferred
Experience in a healthcare education ecosystem
Knowledge of supporting a Learning Management System (LMS)
Background in Allied healthcare job and externship placement programs
All employees must reside and perform work within the United States
Willingness and ability to travel as needed
Ability to work in a remote, on-camera culture and be on camera during meetings unless extenuating circumstances apply
Successful completion of applicable pre-employment screening requirements
Completion of employment eligibility verification through Form I-9, including possible in-person identity verification with an authorized representative

Benefits

Comp & perks

Medical, dental, and vision coverage
Flexible spending accounts
Generous paid time off
Sponsored volunteer opportunities
A 401(k) plan with company match
Free access to all of our online programs
Occasional travel for team meetings, company events, conferences, summits, and similar activities