Access and Disability Accommodations Specialist

Penn Information Systems & Computing

. Support compliance with the University’s Equal Opportunity and Nondiscrimination policies and disability laws and regulations .

Posted 10/8/2026full-timePhiladelphia • Pennsylvania • United StatesJuniorMid-Level💰 $58,506 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in disability services and accessibility compliance, with a strong focus on developing policies, facilitating accommodations, and providing training. Possesses a thorough understanding of relevant laws and best practices to promote an equitable and inclusive environment.

Highest-signal resume keywords

Disability Services ExperienceKnowledge of ADA and Rehabilitation ActCase Management SkillsTraining Program DevelopmentCollaboration Across Departments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accommodation ManagementPolicy DevelopmentRecord MaintenanceDatabase ManagementInteractive Process FacilitationAttention to DetailAssistive Technology KnowledgeDigital Accessibility (WCAG 2.1)Legal Compliance KnowledgeCommunication Skills

Soft Skills

CollaborationCultural CompetenceSound JudgmentDiscretionOrganization

Certifications & Qualifications

Bachelor’s DegreeJuris Doctor (JD) Considered

Industry Keywords

Equal OpportunityNondiscrimination PoliciesDisability InclusionHigher Education EnvironmentFERPAPennsylvania Human Relations ActPhiladelphia Fair Practices OrdinanceAccommodations ProcessOutreach InitiativesConfidential Information Handling

About the role

Key responsibilities & impact

Support compliance with the University’s Equal Opportunity and Nondiscrimination policies and disability laws and regulations
Respond to and facilitate the interactive process for reasonable accommodation requests from qualified staff, student-employees, faculty, and campus visitors
Serve as a campus resource on accessibility and disability inclusion
Develop accessibility-related policies and training for the Penn community
Partner with Title IX and Religious and Ethnic Interests subject-matter experts on accommodations and related services
Collaborate with Student Disability Services, Deans’ Offices, Human Resources, Talent Acquisition, and other campus partners
Promote accessibility best practices through outreach and educational initiatives
Build trusting partnerships and provide individualized guidance, support, and resources
Serve as the primary point of contact for accommodation requests
Conduct intake and follow-up meetings, consult with supervisors and campus leadership, review documentation, and make written accommodation determinations
Work with campus partners to implement approved accommodations
Collaborate on student-employee and graduate-worker accommodation requests
Document accommodation requests, consultations, interactive processes, outcomes, implementation, and timelines
Maintain accommodation files and administer the accommodation database
Connect community members with accessibility resources and promote equitable access to University programs and services
Provide guidance, consultation, support, education, and training on accommodation processes and accessibility
Review and revise accessibility-related policies and procedures to reflect legal standards and best practices
Serve on committees and working groups supporting Equal Opportunity and Nondiscrimination initiatives
Monitor developments in relevant laws, regulations, guidelines, and professional standards
Perform other duties and support additional EO or CCR activities as assigned

Requirements

What you’ll need

Bachelor’s degree and 2-3 years of experience in an appropriate area, or an equivalent combination of education and experience
Candidates with a Juris Doctor (JD) degree will also be considered
Experience in disability services, human resources, equal employment opportunity, employee relations, accommodations management, or a related field
Knowledge of disability inclusion, accessibility, and relevant federal, state, and local laws, including the ADA, Rehabilitation Act, Pennsylvania Human Relations Act, Philadelphia Fair Practices Ordinance, FERPA, and FHA
Ability to facilitate the interactive process and determine potential reasonable accommodations
Strong case-management, organization, collaboration, and communication skills
Experience in a higher education environment and working with higher education student, faculty, staff, and leadership stakeholders
Exceptional attention to detail
Ability to work collaboratively across departments and handle sensitive, confidential information
Ability to maintain records and manage databases
Experience developing and delivering training programs
Commitment to creating an equitable and accessible environment
Ability to work independently and as part of a team
Sound judgment, discretion, and cultural competence
Current knowledge of accessibility and disability inclusion regulatory requirements and best practices
Working knowledge of assistive technology, adaptive equipment, auxiliary aids and services, alternative formats, learning enhancement tools, and digital accessibility (WCAG 2.1)
Background checks may be required after a conditional job offer

Benefits

Comp & perks

Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts for eligible health care and dependent care expenses
Tuition assistance for employees, spouses, and dependent children
Tuition assistance for dependent children at other institutions
Basic, Matching, and Supplemental retirement plans
Pre-tax or Roth retirement savings options
Investment options through TIAA and Vanguard
Substantial time away from work, including vacation, personal affairs, illness or injury, and family time
Long-term care insurance for faculty, staff, and eligible family members
Wellness and work-life programs and resources
Professional and personal development resources
Access to University resources, cultural and recreational activities, libraries, athletic facilities, arboretum, and art galleries
Free and discounted admission and memberships to Penn arts, cultural centers, and museums
Discounts on transportation, mortgages, cars, cellular phone service, movie tickets, and theme parks
Flexible work options involving non-traditional work hours, locations, and/or job structures
Forgivable loan through Penn Home Ownership Services for eligible employees
Adoption assistance for qualified expenses, up to two adoptions in the household