Gifts Management Specialist

Penn Information Systems & Computing

. Process gifts and pledges accurately and timely for Wharton’s high-volume fundraising operation .

Posted 9/17/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSenior💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gift processing, data integrity, and compliance with University policies, while effectively managing high-volume tasks and providing exceptional service to fundraising partners.

Highest-signal resume keywords

Gift ProcessingSalesforce Data ManagementAnalytical Problem-SolvingPolicy InterpretationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Gift AdministrationData AccuracyData CorrectionResearch DiscrepanciesGift Agreement Drafting

Soft Skills

Strong CommunicationService-Oriented ApproachOrganizational SkillsIndependenceCollaboration

Tools & Technologies

SalesforceCRM Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

FundraisingDonor ManagementComplianceOperational EffectivenessData Quality

About the role

Key responsibilities & impact

Process gifts and pledges accurately and timely for Wharton’s high-volume fundraising operation
Ensure compliance with University policies and procedures
Maintain gift and donor data accuracy and integrity in Salesforce
Research discrepancies, identify resolutions, and make necessary data corrections
Draft and coordinate gift agreements
Support complex gifts in partnership with frontline fundraisers and internal stakeholders
Provide service and guidance to Principal Gifts, Major Gifts, and other fundraising partners
Interpret and apply University gift administration policies and procedures
Address questions and resolve complex or non-routine issues
Support improvements to gift administration processes, data quality, and operational effectiveness
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED and 3 to 5 years of related experience, or equivalent combination of education and experience, required
Ability to manage detailed, high-volume work with accuracy, organization, and follow-through
Strong analytical and problem-solving skills
Ability to independently research discrepancies, identify solutions, and resolve data or processing issues
Excellent judgment and ability to interpret and apply policies, procedures, and business rules
Strong written and verbal communication skills
Service-oriented approach to colleagues and internal partners
Ability to manage multiple priorities and deadlines in a fast-paced, complex environment
Strong attention to detail and commitment to accurate, reliable data
Ability to work independently and collaboratively
Appropriate discretion when handling sensitive donor and gift information
Experience with Salesforce or a comparable CRM/database system preferred
Background checks may be required after a conditional job offer

Benefits

Comp & perks

Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts for eligible health care and dependent care expenses
Tuition assistance for employees, spouses, and dependent children
Tuition assistance for dependent children at other institutions
Basic, Matching, and Supplemental retirement plans
Pre-tax or Roth retirement savings options
Investment options through TIAA and Vanguard
Substantial time away from work for vacations, personal affairs, illness, injury, and family time
Long-term care insurance
Wellness and work-life programs and resources
Professional and personal development resources
Access to University libraries, athletic facilities, arboretum, art galleries, museums, and cultural and recreational activities
Free and discounted admissions and memberships for faculty and staff
Discounts on transportation, mortgages, cars, cellular phone service, movie tickets, and theme parks
Flexible work options, including non-traditional work hours, locations, and/or job structures
Forgivable homeownership loan for eligible employees in West Philadelphia
Adoption assistance for qualified expenses, for up to two adoptions in the household