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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash collections, reconciliation, and health care billing management, particularly within home health and hospice operations. Proficient in collaborating with various stakeholders to ensure compliance with payor contracts and government regulations.
Highest-signal resume keywords
Cash Posting ExperienceHealth Care Billing ManagementReconciliation ExpertiseEClinical Works ProficiencyExcel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash CollectionsReconciliationBilling ManagementAccounts ReceivableFund Research and Posting
Soft Skills
Good Communication SkillsNegotiation SkillsPublic Relations SkillsCollaborationIngenuity
Tools & Technologies
EClinical WorksHCHBExcel
Industry Keywords
Home HealthHospice OperationsMedicare RegulationsMedicaid RegulationsPayor Contracts
About the role
Key responsibilities & impact- Lead the Cluster’s operations in providing best practices for cash collections and reconciliation for Home Health & Hospice agencies
- Collaborate with Revenue Cycle Portfolio Leaders to develop, monitor, and maintain best practices
- Partner with billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources to support the organization-wide accounts receivable function
- Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders
- Provide coverage for cash posters during short-term or unexpected absences
- Partner with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters
- Establish and maintain collaborative relationships with Portfolio Billers and Collectors
- Maintain working knowledge of payor contracts and verify collections according to contract provisions
- Maintain knowledge of Medicare, Medicaid, and other government billing regulations and serve as a resource for agency personnel
- Partner with agency leadership and billing teams on payor projects
- Attend Agency BAM meetings to identify and report collections received
- Review, research, and post various types of funds daily
- Prepare cash reports and reconcile daily
- Resolve discrepancies by coordinating with internal teams
- Research and clear unidentified cash accounts monthly
- Manage automated payment files and handle exceptions
Requirements
What you’ll need- At least five years’ experience in cash posting
- At least three years’ experience in health care billing and collections management, preferably in home health and/or hospice operations
- At least two years’ experience in reconciliation
- Experience with eClinical Works, HCHB, and Excel is required
- Ability to exercise discretion and independent judgment
- Good communication, negotiation, and public relations skills
- Demonstrated capability to manage detailed information accurately
- Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers
- Ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities
Benefits
Comp & perks- Choice of medical, dental, and vision plans
- Retirement savings opportunities through a 401(k) plan with company match
- Moments of Truth Program recognizing employees' efforts and accomplishments
- Free e-courses through the Learning Management System
- Training sessions and seminars
- Work-life balance supporting personal well-being
- Generous PTO and holidays
- Professional development
- Complete benefits package