Pennant

General

• Lead the Cluster’s operations in providing best practices for cash collections and reconciliation for Home Health & Hospice agencies
• Collaborate with Revenue Cycle Portfolio Leaders to develop, monitor, and maintain best practices for the Cluster
• Partner with billers, Revenue Cycle Portfolio Leaders, and Service Center AR resources to support the AR function across the organization
• Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders
• Provide coverage for cash posters during short-term or unexpected absences
• Partner with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters
• Establish and maintain collaborative relationships with Portfolio Billers and Collectors
• Maintain working knowledge of payor contracts and ensure collections comply with contract provisions
• Maintain knowledge of government billing regulations, including Medicare and Medicaid, and serve as a resource for agency personnel
• Partner on payor projects with Executive Directors, AR Market Leaders, Billers, and Billing Managers
• Attend Agency BAM meetings to identify and report on collections received
• Review, research, and post various types of funds daily
• Prepare cash reports and reconcile daily
• Resolve discrepancies by coordinating with internal teams
• Research and clear unidentified cash accounts monthly
• Manage automated payment files and handle exceptions

Cash Posting Specialist

Medical Records Specialist

• Manage all daily clinical records functions, including establishing and implementing clinical records policies
• Ensure clinical record systems comply with state, federal and other regulations
• Maintain working knowledge of state and federal regulations and serve as a resource for organization personnel
• Protect open and closed clinical records through control procedures
• Protect patient and organization information confidentiality through effective controls and direct supervision
• Forward clinical record copies to authorized users according to policy
• Complete administrative record audits after patient discharge and forward abnormal results for clinical audit
• Monitor aged unsigned physician orders and submit follow-up requests to overdue physicians
• Supervise use of the clinical records information system, including upgrades and enhancements
• Ensure accurate and prompt filing and retrieval of clinical records
• Assist a sister agency in Montana with medical records needs
• Serve medical records needs around Wyoming from one office location in Gillette or Rock Springs; no travel is required other than to and from the nearest home office location

Nurse

• Conduct initial and ongoing patient assessments in the home setting
• Develop and update individualized care plans in collaboration with the care team
• Administer medications, treatments, and injections as prescribed
• Perform wound care, dressing changes, and other complex care
• Monitor vital signs and symptoms, reporting changes to the physician
• Educate patients and caregivers on disease processes, medications, and self-care
• Coordinate care with physicians, therapists, and other healthcare professionals
• Document all visits and care provided in the EMR
• Ensure compliance with agency policies, Medicare/Medicaid, and other regulations
• Participate in case conferences and interdisciplinary team meetings
• Provide emotional support and promote patient independence

Home Health Registered Nurse, RN

Project Manager

• Own and implement strategic projects throughout Pinnacle East’s Texas and Wisconsin markets related to physical plant and construction initiatives
• Coordinate and manage construction projects from concept and scope development through bidding, contract development, construction, final sign-off, and close-out
• Develop a 5- to 10-year rolling capital forecast with the Director of Construction
• Evaluate potential property acquisitions for property condition, risks, and capital cost impacts
• Complete site assessments for Pinnacle communities and help set goals to improve assessment scores
• Analyze market data to identify areas of opportunity and vulnerability
• Set goals to improve operational weaknesses based on site assessments
• Co-lead bi-weekly calls with Plant and Maintenance Leadership teams
• Track CapEx budgets and report capital spending status to the Director of Construction and VP of Operations
• Disseminate information and training regarding CapEx policies and projects
• Send project recaps to Market Leaders
• Provide updates on strategic projects and capital spending during leadership calls
• Identify technologies, suppliers, and external partners to reduce construction and physical plant operating expenses
• Participate in interviews and provide feedback on candidates for Maintenance Director roles
• Model behavior exemplifying Pennant Culture
• Travel to communities and remote locations, often requiring overnight stays

Cash Posting Specialist

Medical Records Specialist

Home Health Registered Nurse, RN

Strategic Project Manager