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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash collections and reconciliation within Home Health and Hospice operations, with a strong focus on compliance with government billing regulations and payor contracts. Proven ability to collaborate effectively with various stakeholders to enhance revenue cycle processes and accountability.
Highest-signal resume keywords
Cash Posting ExperienceHealth Care Billing ManagementHCHB ProficiencyExcel ProficiencyGovernment Billing Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash CollectionsReconciliationBilling ManagementAccountability ProceduresCash ReportingDiscrepancy ResolutionAutomated Payment ManagementFund ResearchContract CompliancePayor Project Collaboration
Soft Skills
Communication SkillsNegotiation SkillsPublic Relations SkillsCollaborationIngenuity
Industry Keywords
Home HealthHospice OperationsRevenue CycleMedicareMedicaidPayor ContractsAR FunctionCash PostersPortfolio BillersService Center Personnel
About the role
Key responsibilities & impact- Lead the Cluster’s operations in providing best practices for cash collections and reconciliation for Home Health & Hospice agencies
- Collaborate with Revenue Cycle Portfolio Leaders to develop, monitor, and maintain best practices for the Cluster
- Partner with billers, Revenue Cycle Portfolio Leaders, and Service Center AR resources to support the AR function across the organization
- Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders
- Provide coverage for cash posters during short-term or unexpected absences
- Partner with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters
- Establish and maintain collaborative relationships with Portfolio Billers and Collectors
- Maintain working knowledge of payor contracts and ensure collections comply with contract provisions
- Maintain knowledge of government billing regulations, including Medicare and Medicaid, and serve as a resource for agency personnel
- Partner on payor projects with Executive Directors, AR Market Leaders, Billers, and Billing Managers
- Attend Agency BAM meetings to identify and report on collections received
- Review, research, and post various types of funds daily
- Prepare cash reports and reconcile daily
- Resolve discrepancies by coordinating with internal teams
- Research and clear unidentified cash accounts monthly
- Manage automated payment files and handle exceptions
Requirements
What you’ll need- At least five years’ experience in cash posting
- At least three years’ experience in health care billing and collections management, preferably in home health and/or hospice operations
- Experience with HCHB and Excel is required
- Ability to exercise discretion and independent judgment
- Good communication, negotiation, and public relations skills
- Capability to manage detailed information accurately
- Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers
- Ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities
Benefits
Comp & perks- Choice of medical, dental, and vision plans
- Retirement savings through a 401(k) plan with company match
- Moments of Truth Program recognition
- Professional growth and development support
- Free e-courses through the Learning Management System
- Training sessions and seminars
- Work-life balance promoting personal well-being
- Generous PTO and holidays
- Professional development
- Empowered, flat leadership model supported by centralized resources