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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance verification and authorization processes, particularly within Home Health and Hospice, while ensuring compliance with regulatory standards and payer contracts. Proficient in managing complex authorization issues and leading teams in a fast-paced environment.
Highest-signal resume keywords
Insurance Verification And AuthorizationMedicare And Medicaid KnowledgeElectronic Medical Record (EMR) SystemsAnalytical And Organizational SkillsRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Authorization ProcessesAuthorization Tracking SoftwareUtilization ReviewAppeals ProcessesPlan Of Care Submission
Soft Skills
Interpersonal SkillsAttention To DetailCollaborationLeadershipProblem-Solving
Certifications & Qualifications
Associate's DegreeBachelor's Degree
Industry Keywords
Home HealthHospicePayer ContractsEpisodic PaymentsPer Diem Payments
About the role
Key responsibilities & impact- Oversee timely and accurate submission and tracking of initial insurance authorization requests for home health and hospice patients
- Work with scheduling teams to coordinate start of care and ensure clinical services are delivered only after authorization is confirmed
- Direct authorization following 485 Plan of Care submission
- Manage add-on insurance authorizations for changes in the patient's plan of care, such as increased visits or new services
- Establish and monitor re-verification of eligibility on the 1st and 5th of each month for all active patients
- Identify and resolve changes in insurance status proactively
- Serve as escalation point for complex authorization denials or issues and communicate directly with insurance carriers
- Ensure authorization processes comply with payer contracts and regulatory standards
- Generate reports on authorization status, denial rates, and turnaround times
- Lead a critical insurance authorization function supporting uninterrupted patient care and financial health
Requirements
What you’ll need- Minimum of 3 years of dedicated experience in insurance verification and authorization, specifically within Home Health or Hospice
- Expert knowledge of Medicare, Medicaid, and commercial insurance authorization processes and documentation requirements for episodic and per diem payments
- Proficiency in using electronic medical record (EMR) systems and authorization tracking software
- Superior analytical and organizational skills with strong attention to detail
- Exceptional ability to navigate complex payer portals and communication channels
- Excellent interpersonal skills for effective collaboration with clinical and scheduling staff
- Proven ability to lead a team in a high-volume, deadline-driven environment
- Strong commitment to regulatory compliance and ethical billing practices
- Associate's or Bachelor's degree in Business, Finance, Healthcare Administration, or a related field is preferred
- Experience with utilization review and appeals processes is preferred
