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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product ownership within healthcare technology, focusing on EMR workflows and SaaS solutions. Capable of translating clinical needs into actionable product strategies while ensuring compliance with regulatory standards.
Highest-signal resume keywords
Product OwnershipHealthcare Technology ExperienceEMR ImplementationAgile PracticesAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EMR WorkflowsAPIsData IntegrationProduct DiscoveryOutcome MeasurementUser Acceptance TestingMobile Product DevelopmentClinical OperationsWorkflow AutomationTechnical Feasibility Assessment
Soft Skills
Clear CommunicationInfluential LeadershipCollaborationProblem-SolvingChange Management
Tools & Technologies
AI ToolsSaaS ProductsBack-Office WorkflowsVendor Evaluation ToolsUsability Testing Tools
Industry Keywords
Home HealthHospiceSenior LivingCMS Conditions of ParticipationHIPAAOASISPDGMHospice CAHPSClinical BackgroundHealthcare Compliance
About the role
Key responsibilities & impact- Partner with field clinicians, office and back-office staff, and agency leaders across care settings to understand the full patient journey
- Identify opportunities in EMR workflows and surrounding tools and turn them into clear problem statements and prioritized opportunities
- Define and ship solutions that reduce clicks, duplicate entry and after-hours charting
- Help shape AI-enabled tools that reduce routine work for clinicians and staff
- Partner with intake, scheduling, billing, quality and operations teams to streamline processes
- Find opportunities to automate or simplify processes across home health, hospice, home care and senior living
- Define outcome-based goals and connect them to operational and clinical KPIs
- Shape and maintain the product roadmap, own the backlog, and write requirements, user stories and acceptance criteria
- Work with engineering and design to deliver value through incremental releases
- Coordinate product design and usability decisions
- Measure post-launch results and iterate based on data and field feedback
- Partner with engineering on testing and user acceptance testing
- Monitor the post-acute technology landscape, competitors and emerging tools
- Evaluate technical feasibility, EMR integrations, APIs, data flows and constraints
- Support vendor discovery, evaluation and selection
- Make build, buy or partner recommendations
- Communicate product plans and rationale to leadership, operations and field teams
- Support training, release communication and change management
- Create guides, walkthroughs and release notes for clinicians and office staff
- Translate field needs into business priorities and business goals into usable tools
Requirements
What you’ll need- 5+ years of product-related experience, including healthcare or workflow-heavy SaaS products, or equivalent experience in healthcare technology, EMR implementation or clinical operations
- Required hands-on experience with a home health or hospice EMR as a user, administrator, implementer or product partner
- Demonstrated end-to-end product ownership, including discovery, prioritization, requirements, delivery, launch and measurement of outcomes for frontline users
- Comfort assessing technical feasibility, including APIs, integrations and data
- Strong analytical skills
- Clear, concise written and verbal communication
- Ability to lead by influence and build alignment across clinical, operational and technical teams
- Working knowledge of Agile practices and modern product discovery
- Experience with healthcare or workflow-heavy SaaS products
- Experience with back-office workflows such as intake, scheduling, billing, revenue cycle or quality
- Experience evaluating or working with software vendors or technology partners
- Exposure to more than one care setting: home health, hospice, home care or senior living
- Clinical or field operations background (RN, therapist, clinical manager, agency operations)
- Familiarity with post-acute regulatory and compliance requirements, such as CMS Conditions of Participation, HIPAA, OASIS, PDGM and hospice CAHPS
- Experience building mobile or clinician-facing products
- Fluency with AI tools
- Bachelor's degree in a technical, healthcare or business field, or equivalent experience (nice to have)
Benefits
Comp & perks- Full benefits package (medical, dental, vision, 401(k) with match)
- Paid time off
- Holiday pay
- Professional development
- True Work-Life balance
- Work with passionate and high-achieving leaders focused on patient outcomes and team success