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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in transaction monitoring and fraud operations within a regulated financial services environment, with a strong focus on compliance, risk management, and operational efficiency. Proficient in developing and leading teams, translating policies into actionable procedures, and utilizing operational metrics for quality management.
Highest-signal resume keywords
Transaction MonitoringFraud OperationsAML/CFT ComplianceTeam LeadershipOperational Metrics Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Alert TriageInvestigationPolicy TranslationSOP DevelopmentDecision TreesQuality AssuranceOperational FrameworksRisk IndicatorsCapacity PlanningWorkflow Improvement
Soft Skills
Decision-Making Under PressureClear CommunicationTeam DevelopmentProblem-Solving
Industry Keywords
Financial Crime OperationsRegulated Financial ServicesACPRTRACFINGreenfield EnvironmentCustomer OutreachEscalation ProceduresAuditable RecordsPerformance FrameworksFraud Case Distinction
About the role
Key responsibilities & impact- Own end-to-end first-line transaction monitoring and fraud operations for business customers
- Ensure alert triage, investigations, customer outreach, and escalations are completed in accordance with Compliance and Risk policies and SLAs
- Translate AML/CFT and fraud policies into operational procedures, decision trees, and analyst playbooks
- Review complex or high-risk alerts and oversee post-onboarding fraud cases
- Ensure escalations, customer complaints, and law-enforcement requests have complete, auditable records
- Implement QA and reporting frameworks and monitor operational and risk indicators
- Support Compliance during control testing, audits, and regulatory reviews
- Recruit, onboard, and lead the transaction monitoring and fraud analyst team
- Establish performance and capacity frameworks covering SLAs, productivity, quality, backlogs, false-positive rates, and hiring needs
- Partner with Product and Tech to improve monitoring, fraud, and back-office workflows and prioritize automation
- Deliver operating procedures, playbooks, and escalation rules before go-live
- Establish capacity and hiring plans and validate alert queues, evidence collection, account measures, and second-line handovers
- Launch first-line monitoring for new customers with trained coverage, agreed SLAs, and documented QA controls
Requirements
What you’ll need- Significant experience in transaction monitoring, fraud, or broader financial-crime operations within a regulated financial-services environment
- Proven experience leading and developing an operational team responsible for alert queues or investigations
- Strong understanding of first-line alert handling: triage, investigation, typologies, escalation, and the distinction between a fraud case and an AML case
- Good working knowledge of French and European AML/CFT expectations, including ACPR and TRACFIN requirements
- Experience translating policy into SOPs, decision trees, and analyst guidance
- Experience working with Product or Tech on workflow or tooling changes
- Ability to use operational metrics to manage quality, backlogs, and capacity
- Ability to make structured, well-documented decisions under pressure and communicate complex cases clearly
- Comfortable building operations in a greenfield environment
- Fluency in French and English is mandatory
- Based in France, with a strong preference for Paris
- Regular on-site presence in Paris is expected; partial remote work is possible
- Eligible to work in France; visa sponsorship is not currently available
Benefits
Comp & perks- One of the best health insurance plans on the market (Alan Blue and Alan Mind)
- Meal vouchers (Swile card)
- Between 6 and 12 additional RTT days, in addition to the standard five weeks of paid leave
- A monthly budget to support working from home or in a coworking space
- An equity package in the form of BSPCE
- Access to 8,000 gyms across France and more than 300 wellness activities through Gymlib
- A Mac
- Company events, including quarterly Tech Days and an annual retreat
- Flexible remote-work culture