Client Service Specialist

People Corporation

. Develop and maintain relationships with clients and multiple insurance companies .

Posted 10/14/2026full-timeWinnipeg • CanadaJuniorMid-Level💰 CA$50,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and group benefits administration, with a strong focus on service excellence and effective communication. Proficient in managing client requests and maintaining confidentiality while providing training and support.

Highest-signal resume keywords

Client Relationship ManagementGroup Benefits AdministrationService ExcellenceBilingual CommunicationConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryClaims ProcessingBenefit Plan AdministrationClient Enrollment ManagementGroup Setup Support

Soft Skills

Problem SolvingCollaborationMulti-taskingPrioritizationPositive Attitude

Industry Keywords

Group Benefits IndustryClient Focused EnvironmentConfidentialityClient ServiceInsurance Companies

About the role

Key responsibilities & impact

Develop and maintain relationships with clients and multiple insurance companies
Manage client requests, claim activities, and ongoing administration and maintenance of group client activities
Interact with insurance companies, clients, advisors, and plan members to respond to product and service inquiries
Manage client enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
Support Account Managers with new group setup, client service, and administration
Maintain security and confidentiality of client information
Provide benefit plan administration training for new and existing clients
Assist clients with claims and online processing
Coordinate timely preparation and delivery of necessary client materials

Requirements

What you’ll need

2+ years of professional experience in the group benefits industry
2+ years of professional experience working in a client focused environment with a commitment to service excellence
Completion of post-secondary education in a relevant field
Positive and professional attitude that encourages collaboration and relationship building
Strong conflict resolution skills
Excellent problem solving and troubleshooting skills
Excellent communication skills, both written and verbal
Ability to multi-task and prioritize to meet client and internal needs
Fluency in both French & English would be considered an asset

Benefits

Comp & perks

Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
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