Peoples Security Bank & Trust

Banker

• Engage and advise customers in a virtual environment through inbound and outbound interactions
• Resolve inquiries related to deposit accounts, loans, fees, and digital services
• Educate customers on digital banking tools and technology-based services
• Identify customer needs and refer clients to Loans, Cash Management, Merchant Services, and Wealth Management partners
• Support onboarding outreach, follow-up communications, and targeted sales and relationship-building campaigns
• Manage inbound and outbound calls and de-escalate customer concerns
• Use bank systems and MyPSBT to document interactions, track referrals, and manage follow-up activities
• Maintain knowledge of bank products, services, systems, and procedures
• Collaborate with, support, coach, and mentor team members
• Meet or exceed customer engagement, sales, and referral goals
• Follow bank policies, procedures, regulatory requirements, and risk management practices
• Support audit and examination requests as needed

Explore Virtual Banker at Peoples Security Bank & Trust. Review requirements and application details.

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Virtual Banker