Loan Processing Representative

PeoplesBank

. Onboard new loan files and confirm loan data accuracy .

Posted 10/31/2026full-timeRemote • Massachusetts • United StatesJunior💰 $52,000 - $62,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan file analysis, ensuring accuracy and compliance with federal and state regulations. Proficient in managing loan applications and communicating effectively with various stakeholders throughout the loan process.

Highest-signal resume keywords

Loan File AnalysisNMLS RegistrationRegulatory ComplianceMicrosoft Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan Data AccuracyPipeline ManagementDocumentation OrderingInitial Disclosures CompletionHMDA ReportingMavent ReportingLoan Qualification AnalysisClosing Package PreparationRegulatory Guidelines VerificationProblem-Solving

Soft Skills

Attention to DetailVerbal CommunicationWritten CommunicationDiscretionDedication

Certifications & Qualifications

National Mortgage Licensing System (NMLS)

Industry Keywords

FHLMC RulesConventional Loan RulesFederal RegulationsState RegulationsLoan OriginationUnderwritingBorrower AdvisingClosing ProceduresFinancial PrivacyStakeholder Communication

About the role

Key responsibilities & impact

Onboard new loan files and confirm loan data accuracy
Analyze loan files for completeness, accuracy, qualification, and additional documentation needs
Review new loan files for completeness, accuracy, and qualification
Advise prospective borrowers on product requirements, pricing, policies, and guidelines
Manage a pipeline of loan applications from application through closing
Serve as the primary contact for borrowers, loan originators, underwriters, attorneys, vendors, and other stakeholders
Communicate with loan origination, underwriting staff, and external stakeholders
Complete accurate initial disclosures
Maintain current knowledge of FHLMC and conventional loan rules, federal and state regulations, and Bank policies
Order applicable documentation, including appraisals, verifications, and tax transcripts
Adhere to established procedures and recommend and assist with procedure updates
Review HMDA and Mavent reports for accuracy and make changes as needed
Schedule closings and prepare closing packages for consumer loans
Verify conditions are met and loans comply with regulatory guidelines before closing
Perform other related duties as requested

Requirements

What you’ll need

Associate's degree (A. A.) or equivalent from two-year college OR technical school; OR six months to one-year related experience and/or training; OR equivalent combination of education and experience
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Discretion and dedication to protecting the financial privacy of clients, business partners, and employer
Must obtain National Mortgage Licensing System (NMLS) registration after a period to be determined by decisionmaker
Must successfully complete the NMLS registration process, including criminal background and credit checks
Must remain in compliance with NMLS license regulations and rules
Microsoft Office, Word, and Excel proficiency
Must be within the same time zone and within 2 hours commuting distance to Holyoke, Massachusetts
Ability to sit, use hands to sort, write and keyboard, listen and speak; frequently reach, walk, stoop, and crouch; occasionally stand, lift, bend, drive, and travel

Benefits

Comp & perks

Excellent compensation
Workplace flexibility
Competitive benefits package
Inclusive and engaging work environment