Loan Processing Representative

PeoplesBank

. Onboard new loan files received through various channels .

Posted 10/31/2026full-timeRemote • Massachusetts • United StatesJunior💰 $52,000 - $62,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan file management, ensuring accuracy and compliance with FHLMC and conventional loan rules. Proficient in communication with borrowers and stakeholders while maintaining confidentiality and adhering to regulatory guidelines.

Highest-signal resume keywords

Loan File ManagementNMLS RegistrationRegulatory ComplianceAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Data AnalysisDocumentation ReviewPipeline ManagementInitial Disclosures CompletionHMDA ReportingMavent ReportingAppraisal OrderingVerification Processes

Soft Skills

Organizational SkillsAttention to DetailProblem-Solving SkillsDiscretion

Tools & Technologies

Microsoft OfficeWordExcel

Certifications & Qualifications

NMLS Registration

Industry Keywords

FHLMCConventional LoansFederal RegulationsState RegulationsLoan Guidelines

About the role

Key responsibilities & impact

Onboard new loan files received through various channels
Confirm loan data accuracy and analyze files to identify additional documentation requirements
Review loan files for completeness, accuracy, and qualification
Advise prospective borrowers on product requirements, pricing, policies, and guidelines
Manage a pipeline of loan applications from application through closing
Serve as the primary contact for borrowers, loan originators, underwriters, attorneys, vendors, and other third-party stakeholders
Communicate with loan origination, underwriting staff, and external stakeholders
Complete accurate initial disclosures
Maintain current knowledge of FHLMC and conventional loan rules, federal and state regulations, and Bank policies
Order applicable documentation, including appraisals, verifications, and tax transcripts
Adhere to established procedures and recommend and assist with procedure updates
Review HMDA and Mavent reports for accuracy and make changes as needed
Schedule closings and prepare closing packages for consumer loans
Verify all conditions are met and loans comply with regulatory guidelines before closing
Perform other related duties as requested

Requirements

What you’ll need

Associate's degree (A. A.) or equivalent from two-year college OR technical school; OR six months to one-year related experience and/or training; OR equivalent combination of education and experience
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Discretion and dedication to protecting the financial privacy of clients, business partners, and employer
National Mortgage Licensing System (NMLS) registration required; ability to obtain said license after a period to be determined by decisionmaker
Must successfully complete the NMLS registration process, including criminal background and credit checks
Must remain in compliance with NMLS license regulations and rules
Microsoft Office, Word, and Excel proficiency
Must work within the same time zone and within 2 hours commuting distance to Holyoke, Massachusetts
Ability to sit, use hands to sort, write and keyboard, and listen and speak; frequent reaching, walking, stooping, and crouching; occasional standing, lifting, bending, driving, and travel

Benefits

Comp & perks

Excellent compensation
Workplace flexibility
Competitive benefits package
Inclusive and engaging work environment
Award-winning culture
Recognition as a Best Place to Work and Best Local Bank