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PerfectServe

Enterprise Implementation Consultant

PerfectServe

. Lead assigned workstreams within large-scale enterprise implementations, ensuring deliverables are completed on schedule and aligned with project goals .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading enterprise implementations and coordinating cross-functional teams while providing workflow consulting and training for clinical and operational teams. Proficient in configuring advanced workflows and integrating third-party systems within the PerfectServe platform.

Highest-signal resume keywords
Enterprise Implementation LeadershipWorkflow ConsultingPerfectServe System ConfigurationTraining Program DevelopmentCross-Functional Team Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workflow ConfigurationSystem IntegrationTesting Across DevicesMicrosoft VisioMicrosoft ExcelMicrosoft WordMicrosoft PowerPointLucidchartData AnalysisProject Management
Soft Skills
Excellent Communication SkillsCollaborationAdaptabilityCuriosity for HealthcareCustomer Service Orientation
Tools & Technologies
PerfectServeLucidchartMicrosoft Office Suite
Industry Keywords
HealthcareEnterprise SystemsClinical WorkflowOperational TeamsGo-Live Events

About the role

Key responsibilities & impact
  • Lead assigned workstreams within large-scale enterprise implementations, ensuring deliverables are completed on schedule and aligned with project goals
  • Coordinate with cross-functional teams across complex environments
  • Support planning and execution of enterprise go-live events and serve as a primary contact for designated functional areas
  • Provide workflow consulting for physician, clinical, and operational teams
  • Educate and register physicians for PerfectServe programs and design solutions meeting system-level standards
  • Support physicians with call workflow configuration in the PerfectServe system
  • Develop training programs for large health system audiences
  • Educate new clinical users at hospitals before and after go-live
  • Configure advanced workflows within complex multi-facility systems
  • Integrate third-party systems into the PerfectServe system
  • Conduct testing across devices, platforms, and integrated technologies
  • Become trained across multiple PerfectServe platforms and rapidly acquire new product knowledge
  • Perform other duties as needed

Requirements

What you’ll need
  • Bachelor’s degree required; engineering or IT related discipline is ideal but not required
  • Prior work experience in a customer facing or other service roles
  • Excellent verbal and written communications skills
  • Excellent computer skills using Microsoft Visio (or Lucidchart similarly), Word, Excel (including functions), and PowerPoint; will be using Lucidchart extensively
  • Embraces change and has a genuine curiosity for healthcare
  • Ability to work closely with peers and team members in a collaborative manner
  • Must travel up to 30 - 50% of the time
  • Ability to communicate with or without reasonable accommodation
  • Depending on assignment, ability to visit other locations and stand, walk, lift, carry, or move 10–25 pounds
  • Good hand-eye coordination, arm, hand and finger dexterity, and visual acuity to use a keyboard and operate equipment

Benefits

Comp & perks
  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities