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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enterprise Account Management and Customer Success, with a strong focus on driving client adoption and revenue retention through data-driven strategies and relationship building with C-level executives. Proficient in translating complex analytics into actionable business recommendations while fostering collaboration across teams.
Highest-signal resume keywords
Enterprise Account ManagementCustomer SuccessSaaS ExperienceFluency in GermanExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data-Driven Strategic Business ReviewsUpsell and Cross-Sell OpportunitiesTravel and Spend AnalyticsROI RecommendationsComplex Data Translation
Soft Skills
Relationship BuildingNegotiation SkillsTeam-First Approach
Industry Keywords
FinTechTravelTechRevenue RetentionClient AdoptionProduct Ecosystem Best Practices
About the role
Key responsibilities & impact- Own and nurture a portfolio of enterprise accounts
- Build long-term relationships with key decision-makers and executive sponsors
- Identify and execute upsell and cross-sell opportunities
- Drive client adoption, revenue retention, and expansion across the product suite
- Deliver data-driven Strategic Business Reviews to executive stakeholders
- Translate travel and spend analytics into ROI and actionable recommendations
- Advise clients on Perk and Yokoy product ecosystem best practices
- Represent customer needs internally and collaborate with Product, Support, and Onboarding teams
- Guide rollouts and influence product roadmaps
- Resolve complex operational or technical challenges proactively
- Establish scalable solutions to support long-term retention
Requirements
What you’ll need- Native or near-native fluency in German
- Professional fluency in English
- Proven success in Enterprise Account Management or Customer Success
- SaaS, FinTech, or TravelTech experience preferred
- History of consistently exceeding expansion and retention targets
- Exceptional communication skills
- Ability to present to, negotiate with, and advise C-level executives
- Ability to translate complex spend data into high-level business strategies
- Low-ego, team-first approach
- Ability to work within commuting distance of a Perk hub
- Comfortable working in the office 3 days per week
Benefits
Comp & perks- 30 days of annual leave plus all public holidays
- Choice of Urban Sports Club gym membership or BVG public transport ticket
- Competitive compensation paired with equity in Perk
- Annual summer party and team experiences
- Spring Health wellbeing support with 12 therapy and 12 coaching sessions for you and your loved ones
- Flexible compensation options
- 17 weeks of paid parental leave during the child’s first year
- 16 paid volunteer hours each year
- Up to 20 Work From Anywhere days annually
- Fully paid four-week sabbatical after five years
- Relocation support