Junior Account Manager

Perk

. Own and manage a portfolio of long-tail customers across the UKI market .

Posted 11/2/2026full-timeBarcelona • SpainJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Customer Success, leveraging strong analytical skills to drive growth and enhance customer satisfaction. Proficient in relationship-building and communication, with a focus on delivering actionable insights and solutions.

Highest-signal resume keywords

Account ManagementCustomer SuccessAnalytical SkillsRelationship-BuildingSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness InsightsGrowth StrategiesPortfolio ManagementPresentation Skills

Soft Skills

Strong CommunicationTime ManagementPrioritisationSelf-MotivatedProactive

Tools & Technologies

AI ToolsCRM Software

Industry Keywords

Travel-TechCommercial MindsetStakeholder EngagementCustomer ExperienceUpselling

About the role

Key responsibilities & impact

Own and manage a portfolio of long-tail customers across the UKI market
Build relationships with key stakeholders and decision-makers responsible for company travel programs
Develop a deep understanding of customers’ businesses and identify opportunities to improve their experience with Perk
Drive account growth through upsell, cross-sell, and expansion opportunities
Act as a trusted advisor and product expert while meeting or exceeding quarterly growth targets
Use data and analytics to deliver business reviews, reports, and presentations
Identify recurring customer challenges and develop long-term solutions
Liaise between customers and internal teams to ensure seamless customer experience and product adoption
Prioritise activities and manage the portfolio to maximise commercial impact
Use AI tools to research and prioritise accounts, refine outreach, handle customer interactions, synthesise information, and reduce administrative work

Requirements

What you’ll need

Native or near-native English
Previous experience in Account Management, Customer Success, or another customer-facing commercial role
Strong communication, presentation, and relationship-building skills
Ability to engage confidently with stakeholders across different levels of an organisation
Strong prioritisation, organisation, and time management skills
Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction
Analytical skills with the ability to translate data into actionable business insights and recommendations
Self-motivated, proactive, and comfortable managing a high-volume portfolio
Experience in SaaS, technology, or travel-tech environments is highly preferred
Must be based within commuting distance of Perk’s Barcelona hub or willing to relocate
Must be comfortable working in the office 3 days per week

Benefits

Comp & perks

Competitive compensation and equity ownership in Perk
Generous vacation days plus public holidays
Choice of private healthcare or a gym allowance
Life insurance
Perk events, including an annual summer party
Spring Health access to 12 therapy and 12 coaching sessions for the employee and loved ones
Flexible compensation plan
17 weeks’ paid parental leave during the child’s first year
16 paid volunteering hours per year
Up to 20 “Work from Anywhere” days per year
In-real-life English, Spanish and Catalan lessons
Four-week fully paid sabbatical after 5 years
Relocation support to one of Perk’s hubs