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Perk

Sales Operations Manager – SDR

Perk

. Partner with global SDR leaders to define and run the operating model, including processes, territories, handoffs, and operating cadences .

Posted 10/22/2026full-timeBarcelona • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Operations and Sales Operations with a focus on SDR productivity, including the implementation of AI and automation in outbound prospecting. Proficient in managing end-to-end SDR processes, ensuring data quality, and driving adoption of tools and methodologies across global teams.

Highest-signal resume keywords
Revenue Operations ExperienceSalesforce ProficiencyAI and Automation ImplementationProject and Change Management SkillsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SDR Process ManagementLead ManagementQualification MethodologyData Hygiene StandardsFunnel AnalysisLead ScoringOutbound CadencesSignal-Based TargetingReporting and DashboardsProcess Documentation
Soft Skills
Strategic PartnershipInfluencing SkillsCuriosity About AIAdaptability in Fast-Changing Environments
Tools & Technologies
Sales Engagement PlatformsOutreachSalesloftGongCRM Systems
Industry Keywords
B2B SaaSSDR OperationsPipeline OperationsGlobal TeamsData Quality

About the role

Key responsibilities & impact
  • Partner with global SDR leaders to define and run the operating model, including processes, territories, handoffs, and operating cadences
  • Align lead management and pipeline definitions with Sales Leadership, Marketing, Sales Enablement, and Finance
  • Own the end-to-end SDR process from prospecting and outreach through qualification and handoff to Account Executives
  • Maintain clear, consistent SDR playbooks across regions
  • Own ICP and account prioritisation, signal-based targeting, and outbound cadences
  • Define and evolve qualification methodology, stage logic, disqualification logic, and handoff standards
  • Own inbound lead capture, routing, speed-to-lead standards, follow-up expectations, and Marketing-to-SDR handoff
  • Roll out process changes and ensure adoption
  • Own Rules of Engagement for outbound and inbound account and lead ownership
  • Own the global SDR tech-stack roadmap, configuration, licences, costs, adoption, data quality, and vendor relationships
  • Ensure SDR tools, CRM, and data operate as one system
  • Evaluate, pilot, and roll out tools and features with business cases and success metrics
  • Partner with Revenue Systems and Enablement on technical priorities, requirements, training, and change management
  • Own the SDR automation roadmap and define AI-driven outbound use cases and priorities
  • Automate CRM updates, lead and account research, routing, and follow-up, measuring time savings and pipeline impact
  • Design and refine lead routing, scoring, and inbound handling
  • Test and scale AI capabilities with data quality, compliance, and brand guardrails
  • Set standards for data hygiene, outreach governance, and deliverability
  • Build dashboards and reporting for activity, funnel, and outcomes
  • Document repeatable processes and playbooks across regions

Requirements

What you’ll need
  • Significant experience, typically 5+ years, in Revenue Operations, Sales Operations, or SDR/Pipeline Operations in B2B SaaS, focused on SDR or outbound productivity
  • Proven experience rolling out AI and automation for outbound prospecting from a process perspective
  • Deep hands-on knowledge of Salesforce and Sales Engagement platforms such as Outreach, Salesloft, or Gong, including sequencing, enrichment, routing, and scoring
  • Strong analytical skills using funnel and rep-activity data to drive decisions
  • Experience acting as an end-to-end owner of tools, processes, or outcomes
  • Ability to partner strategically with senior sales leaders and influence Sales, Marketing, Enablement, Finance, and Systems
  • Strong project and change management skills, with a track record of driving adoption across global teams
  • Curiosity about AI and its applications in SDR, outbound, and inbound operations
  • Comfortable working in a fast-growing, fast-changing environment
  • Must be based within commuting distance of Perk’s Barcelona hub
  • English is the official language at the office
  • Resume must be submitted in English

Benefits

Comp & perks
  • Competitive compensation and equity ownership in Perk
  • Generous allocation of vacation days plus public holidays
  • Choice of private healthcare or a gym allowance
  • Life Insurance
  • Perk events, including annual summer party
  • Spring Health wellbeing support with 12x therapy and 12x coaching sessions for you and your loved ones
  • Flexible compensation plan
  • 17 weeks’ paid parental leave during your child’s first year
  • 16 paid hours per year for volunteering
  • Up to 20 Work from Anywhere days per year
  • English, Spanish and Catalan lessons
  • Four-week fully paid sabbatical after 5 years
  • Relocation support to one of Perk’s hubs