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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management and Customer Success, with a focus on optimizing Travel and Expense solutions for SMB clients in the DACH market. Proficient in analyzing financial data and providing actionable insights to enhance client engagement and drive product adoption.
Highest-signal resume keywords
Account ManagementCustomer SuccessTravel And Expense ManagementData InterpretationFluent In German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Expense ManagementFinancial ReportingData AnalysisTechnical AptitudeExcel Proficiency
Soft Skills
Customer-Focused ApproachAnalytical AbilitiesProblem-Solving
Tools & Technologies
AI ToolsSaaS Products
Industry Keywords
B2B ClientsFintechTravelT&E SolutionsCost Control
About the role
Key responsibilities & impact- Own a portfolio of large SMB customers in the DACH market
- Develop customer engagement with Admins, Finance Directors, and Travel Managers
- Understand customer businesses and advise on consolidating financial stacks using unified Travel and Spend capabilities
- Identify opportunities to optimize expense reconciliation and cost control
- Develop expertise in Perk’s Travel and Spend products
- Guide customers on the benefits of an all-in-one T&E solution
- Identify cross-sell and upsell opportunities for Spend products
- Drive adoption of corporate cards, automated invoice processing, and expense management features
- Identify account problems and develop timely, repeatable solutions
- Address client issues, obtain support from technical teams, and educate clients on new product features
- Use AI tools to research and prioritize accounts, refine outreach, handle customer interactions, synthesize information, and reduce administrative work
Requirements
What you’ll need- Minimum 2 years of relevant work experience in Account Management or Customer Success, preferably managing B2B clients
- Native or near-native proficiency in German
- Fluent spoken and written English
- Experience in Travel, Fintech, Expense Management, or SaaS products highly desirable
- Strong technical aptitude and ability to explain integrations between travel bookings and financial reporting
- Customer-focused approach and ability to solve financial pain points for businesses
- Excellent analytical abilities
- Fluency in Excel and data interpretation
- Solid analytical background to help clients visualize T&E ROI
- Ability to work within commuting distance of a Perk hub
- Legal authorization to work in the country where the role is based
Benefits
Comp & perks- 30 days of annual leave plus all public holidays
- Choice of a gym membership (Urban Sports Club) or a BVG public transport ticket
- Competitive compensation paired with equity in Perk
- Annual summer party and team experiences
- Wellbeing support through Spring Health, including 12 therapy and 12 coaching sessions for you and your loved ones
- Flexible compensation options
- 17 weeks of paid parental leave during the child’s first year
- 16 paid volunteer hours annually
- Up to 20 Work From Anywhere days annually
- Fully paid four-week sabbatical after five years with Perk
- Relocation support
- Hybrid work arrangement with in-person work 3 days per week