Billing Operations Lead

Perplexity

. Own enterprise and reseller billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations .

Posted 10/7/2026full-timeSan Francisco • California • United StatesSenior💰 $140,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise billing operations, including subscription management, invoicing, and revenue recognition. Proficient in translating complex agreements into accurate billing configurations while ensuring compliance with financial standards.

Highest-signal resume keywords

Enterprise Billing OperationsSubscription Billing ManagementNetSuite ExperienceRevenue Recognition (ASC 606)Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing OperationsOrder ManagementOrder-To-CashRevenue OperationsBilling ConfigurationUsage-Based BillingFinancial AnalysisContract ReconciliationBilling Discrepancy InvestigationCredit Calculation

Soft Skills

Attention to DetailExcellent CommunicationResourcefulnessMultitaskingPrioritization

Tools & Technologies

NetSuiteSalesforceTax EnginesBilling Platforms

Certifications & Qualifications

Bachelor’s Degree in AccountingBachelor’s Degree in Finance

Industry Keywords

SaaS BillingSubscription ManagementAccounts ReceivableDeferred RevenueBilling Audits

About the role

Key responsibilities & impact

Own enterprise and reseller billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations
Review nonstandard billing terms with Enterprise Sales and Deal Desk before contracts are signed
Assess operational feasibility and route billing exceptions for approval
Translate approved pricing and contractual terms into billing configurations and schedules
Manage seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears
Serve as the primary contact for enterprise billing questions from customers and internal teams
Investigate billing discrepancies and coordinate approved credits and rebills
Address underlying causes of recurring billing issues
Reconcile contract, subscription, and usage data to billing output
Support month-end close and audits through billing completeness checks, reconciliations, and documentation
Identify and resolve billing system integration failures
Partner with Customer Success, Enterprise Sales, and Deal Desk on renewals, expansions, and changes to customer commitments
Prepare seat, usage, and billing analyses
Calculate renewal credits and true-ups
Translate approved agreements into accurate subscription, credit, and invoice updates
Coordinate billing issue resolution to avoid renewal delays and customer-experience disruption

Requirements

What you’ll need

Bachelor’s degree or higher in Accounting or Finance
7+ years of experience in billing operations, order management, order-to-cash, revenue operations, or a related finance function
Hands-on ownership of enterprise SaaS or subscription billing
Ability to interpret complex customer agreements and translate them into accurate billing schedules, invoices, and adjustments
Experience with subscription and usage-based billing arrangements
Hands-on experience with NetSuite, Salesforce, tax engines, and subscription or usage-based billing platforms
Ability to investigate issues across connected systems
Working knowledge of accounts receivable, deferred revenue, and revenue-recognition concepts, including ASC 606
Resourcefulness and attention to detail
Motivation for solving problems and finding solutions
Excellent communication skills
Ability to multitask and prioritize effectively in a fast-paced environment
Ability to come into the office four days per week

Benefits

Comp & perks

Equity
Health insurance
Dental insurance
Vision insurance
Retirement benefits
Fitness benefits
Commuter benefits
Dependent care accounts
Regionally tailored benefits for full-time employees outside the U.S.