Perplexity

Events

• Own worldwide hosted, speaking, and sponsored events
• Set the events calendar and determine which events to run, speak at, or skip
• Produce launches, dinners, summits, and roadshows, including concept, programming, venue, vendors, and run of show
• Run the speaking program by selecting stages and preparing speakers
• Manage sponsorships, negotiate terms, design event footprints, and account for spend
• Run field events with Sales and ensure customer follow-up
• Collaborate with Brand and Creative to align events with Perplexity's product
• Lead the events team as both individual contributor and manager
• Build playbooks, event tiers, intake processes, vendor and agency relationships, and budgets
• Measure attendance, coverage, pipeline, signups, attribution, and brand sentiment
• Be on site for important events

Director of Events and Experiences

Business Operations

• Lead annual and quarterly planning, translating team strategy into priorities and resource plans
• Establish decision rights, delivery commitments and measures of success
• Resolve sequencing and capacity trade-offs and recommend additional people, vendors or technology
• Manage integrated delivery plans for office openings, refreshes and capital initiatives
• Direct external project managers and align internal workstreams
• Resolve delivery issues and hold partners accountable for schedule, cost, quality and operational readiness
• Establish lease administration, obligation tracking, space and occupancy information, and portfolio reporting
• Set data and control standards and turn trends and risks into recommendations
• Own operating and capital forecasts, commitments, actuals and variance analysis with Finance
• Challenge assumptions and recommend corrective actions and investment trade-offs
• Own requirements, governance and improvement priorities for workplace tools such as Envoy
• Improve data quality and automate repeatable work while maintaining controls
• Lead EHS program governance, obligation follow-through, remediation and risk escalation
• Develop project playbooks, planning processes and operational-readiness criteria
• Ensure completed projects transfer to local operations with documentation, training, vendor arrangements and issue ownership
• Lead cross-functional operating and project reviews and represent workplace operations with internal and external partners

Global Workplace Business Operations Lead

• Own the marketing and communications tool stack, including evaluation, procurement, onboarding, access provisioning, training, and retirement
• Build and maintain internal calendars, intake forms, dashboards, trackers, and automations
• Run priorities, launch and campaign calendars, planning cycles, and cross-functional handoffs
• Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance
• Coordinate contracts and procurement with Legal and Finance
• Track team activities, identify dependencies, and maintain alignment
• Advise and triage for leadership by providing updates, identifying problems, escalating issues, proposing solutions, and following through
• Add useful operational rigor without creating unnecessary overhead

Business Operations Manager – Marketing and Communications

General

• Own the mobility policy suite covering relocation, permanent transfers, international assignments, remote/cross-border work arrangements, and business travel thresholds
• Run individual mobility cases from scoping through landing, including package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support
• Manage employment-based immigration casework with outside counsel across H-1B, L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence
• Own internal timelines, start-date reality checks, and manager/candidate communications
• Manage daily immigration intake and case execution, including questionnaires, supporting documents, employment verification letters, signatures, counsel follow-ups, and case closure
• Own right-to-work compliance across the U.S., UK, EU, and other markets
• Decide and document entity/employment models for new markets with Finance and Legal
• Manage the mobility vendor stack, including immigration counsel, relocation, tax, EOR, and global payroll vendors
• Model and track mobility costs, sponsorship fees, and premium-processing fees; obtain required approvals
• Build mobility tracking systems for case pipelines, deadlines, expirations, compensation comparisons, and related data
• Create mobility dashboards covering case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trends
• Write employee-facing documentation for mobility and pay decisions

Global Mobility Lead

Payroll

• Support day-to-day U.S. multi-state semi-monthly payroll processing
• Assist with international payroll cycles across approximately 16 countries using primarily Rippling
• Run the monthly global contractor payroll cycle, including timecard tracking, manager approval follow-up, and contractor payments
• Reconcile benefit deductions, 401(k) deferrals, employer match, payroll journals, and deduction exports
• Support state-level employer tax account registration and maintenance, including SUI and withholding accounts
• Assist with 401(k) and benefits administration, HCE and nondiscrimination testing, and COBRA offboarding notices
• Support equity and stock-exercise payroll reporting using Carta data and correct NSO/ISO tax treatment
• Manage the Rippling-to-NetSuite reimbursement approval chain
• Serve as a first point of contact for employee payroll inquiries and escalate complex cases
• Maintain audit-ready documentation and support quarter-end and year-end close, including W-2s, ACA reporting, 401(k) true-ups, and year-end reconciliations
• Identify and implement process improvements to reduce manual work and strengthen controls
• Partner with the Payroll Manager, People Operations, Accounting, Tax, and Equity teams

Payroll Analyst

Customer Support

• Handle high volumes of user inquiries across email, chat, Slack, and community channels for consumer and business users
• Deliver clear, thoughtful, and human customer support at scale
• Triage and prioritize inquiries to meet response and resolution targets
• Use customer feedback to identify product issues, UX confusion, and feature gaps
• Investigate and troubleshoot product issues, reproduce problems, isolate root causes, and provide solutions or workarounds
• Guide users through technical troubleshooting involving AI search, LLM behavior, and account configuration
• File well-documented bugs in Linear for Engineering
• Build and use AI tooling and automation, including Intercom workflows and scripts, to streamline operations
• Write and maintain Help Center articles, internal SOPs, escalation playbooks, and troubleshooting guides
• Communicate user insights and escalations to Product and Engineering, close the loop, and keep teammates informed
• Track support KPIs and propose data-driven process improvements

Consumer Support Specialist

Sales Development Rep

• Build and scale Perplexity's enterprise BDR organization
• Inherit a team of Business Development Representatives and hire, coach, and lead BDR managers
• Establish expectations for team performance, coaching quality, hiring, and talent development
• Own sourced pipeline and qualified opportunities, holding managers accountable for pipeline quality and conversion
• Set sales development strategy across inbound and outbound motions
• Partner with Sales leadership on coverage, capacity planning, account prioritization, and resource allocation
• Build a culture of creative experimentation across targeting, vertical messaging, channels, campaigns, and AI-native workflows
• Translate changing product, buyer, and business information into clear decisions and fast execution
• Coach managers to build vertical fluency and product expertise
• Establish manager 1:1s, pipeline and conversion reviews, coaching calibration, talent reviews, and performance scoreboards
• Partner with Sales, Marketing, RevOps, and Strategic Finance on campaign strategy, lead quality, routing, handoff standards, source attribution, headcount planning, and compensation design
• Stay close to calls, messaging, and buyer feedback to identify patterns and remove systemic blockers
• Build a leadership bench and internal talent pipeline, developing BDRs into future Account Executives and managers into broader leadership roles

Sales Leader, Sales Development

General Counsel

• Own the full commercial legal lifecycle.
• Draft, review, and negotiate MSAs, SaaS and API agreements, DPAs, partnership and reseller agreements, strategic collaboration and co-marketing agreements, procurement and vendor contracts, technology and infrastructure agreements, and IP licensing arrangements.
• Serve as a primary legal partner across the business, providing practical, business-aligned counsel.
• Advise on legal risks across AI infrastructure, compute, partnerships, and enterprise deployments.
• Advise on AI-specific legal considerations, including acceptable use, data retention and training restrictions, output liability, and evolving regulatory requirements.
• Build and maintain scalable legal infrastructure, including contract templates, negotiation playbooks, fallback positions, CLM, and self-serve workflows.
• Partner with Product, Engineering, Security, Finance, and Compliance teams on data use, enterprise integrations, and customer-specific compliance requirements.
• Monitor enterprise AI and SaaS regulatory developments and translate them into contractual and policy guidance.
• Help close deals, strengthen data security and compliance posture, and enable rapid business execution without unacceptable risk.

Commercial Counsel, Senior Counsel

Recruitment

• Own full-cycle recruiting across the Communications & Marketing team
• Partner with Communications and Marketing leaders from intake through close
• Turn ambiguous briefs into clear candidate profiles, interview plans, and sourcing strategies
• Build talent maps across technology companies, consumer brands, enterprise software, media organizations, and agencies
• Develop discipline-specific sourcing strategies
• Evaluate portfolios, writing samples, campaign context, individual ownership, and measurable results
• Help hiring teams build structured work-sample and portfolio reviews
• Advise leaders on pipeline quality, candidate tradeoffs, compensation, and market conditions
• Represent Perplexity and explain its product, pace, and opportunity
• Run the candidate process from first conversation through close
• Use AI tools for research, sourcing, outreach, and recruiting operations
• Track pipeline health and search performance, identify gaps, and adjust strategy