Business Operations Manager – Marketing and Communications

Perplexity

. Own the marketing and communications tool stack, including evaluation, procurement, onboarding, access provisioning, training, and retirement .

Posted 9/29/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $135,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in marketing operations and business processes, with a strong focus on managing tools, automations, and vendor relationships. Proven ability to communicate effectively with senior executives and maintain organizational alignment in a fast-paced environment.

Highest-signal resume keywords

Marketing Operations ManagementVendor Relationship ManagementTool Stack Evaluation and OnboardingCross-Functional CommunicationAnalytical Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Marketing OperationsBusiness OperationsDashboard BuildingAutomation DevelopmentContract ManagementProcurement ProcessesPerformance TrackingData AnalysisProcess DocumentationAgency Management

Soft Skills

Organizational SkillsRelational SkillsClear CommunicationProblem IdentificationAdaptability

Tools & Technologies

Marketing ToolsAI ToolsInternal CalendarsIntake FormsDashboardsTrackersAutomations

Industry Keywords

Fast-Growing Technology CompanyLegal CoordinationFinance CollaborationHigh-Growth EnvironmentOperational Rigor

About the role

Key responsibilities & impact

Own the marketing and communications tool stack, including evaluation, procurement, onboarding, access provisioning, training, and retirement
Build and maintain internal calendars, intake forms, dashboards, trackers, and automations
Run priorities, launch and campaign calendars, planning cycles, and cross-functional handoffs
Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance
Coordinate contracts and procurement with Legal and Finance
Track team activities, identify dependencies, and maintain alignment
Advise and triage for leadership by providing updates, identifying problems, escalating issues, proposing solutions, and following through
Add useful operational rigor without creating unnecessary overhead

Requirements

What you’ll need

4–7 years in marketing operations, business operations, or a similar systems-and-process role
Ideally experience in a fast-growing technology company
Experience building tools, automations, or dashboards
AI tools are already part of how you work
Strong analytical instincts
Experience managing agency, contractor, or vendor relationships
Experience working with Legal and Finance on contracts and procurement
Exceptional organizational and relational skills
Clear, direct communication skills
Ability to brief executives, run cross-functional meetings, and write process documentation
Demonstrated experience working closely with and as a trusted partner to senior executives
Comfort with ambiguity and scale
Ability to operate marketing or communications systems in a high-growth environment
Ability to learn the company's tool stack quickly
Ability to come into the office four days per week
U.S. work authorization or visa sponsorship status must be disclosed

Benefits

Comp & perks

Equity
Health insurance
Dental insurance
Vision insurance
Retirement benefits
Fitness benefits
Commuter accounts
Dependent care accounts
Regionally tailored benefits for full-time employees outside the U.S.