Customer Success Manager

Perseus Group, Constellation Software

. Own a book of business of current clients and serve as a main point of contact .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $72,000 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client relationship building within the online and mobile advertising industry, leveraging a consultative approach to drive client success and optimize business growth.

Highest-signal resume keywords

Account ManagementConsultative SalesClient Relationship BuildingAffiliate MarketingSaaS Technology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationBusiness DevelopmentClient Needs ManagementPerformance MarketingSales Strategy

Soft Skills

Interpersonal CommunicationPresentation SkillsBusiness AcumenOutgoing PersonalityPositive Attitude

Tools & Technologies

TUNE Platform

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Online AdvertisingMobile AdvertisingAffiliate MarketingPartner MarketingPerformance Marketing

About the role

Key responsibilities & impact

Own a book of business of current clients and serve as a main point of contact
Build deep client relationships using a consultative approach to grow and optimize their business
Renew annual contracts and upsell new products to current clients
Promote new features and services by training and empowering clients to adopt them
Strategize with clients to drive deeper utilization and success with the TUNE platform
Analyze future potential, opportunities, and growth for TUNE accounts

Requirements

What you’ll need

Passion for the online and mobile advertising industry
Ability to learn and quickly become knowledgeable in SaaS technology concepts
3+ years of account management and customer-focused experience using a consultative mindset
Past sales or business development experience in growing existing clients
Experience managing brand, advertiser, or network clients
Experience in affiliate marketing, partner marketing, or performance marketing
Ability to prioritize and manage the needs of many accounts
Exceptional interpersonal communication, presentation skills, and business acumen
Comfort engaging with executive leaders
Experience negotiating win-win contract conditions with clients
Outgoing, positive, and energetic personality
Bachelor's degree required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
Short-term disability
Long-term disability
401(k) participation with company match
Minimum of 10 days of vacation for new employees
Sick time based on state requirements
8 company-paid holidays
2 personal holidays per year