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Learning & Development Trainer
Perseus Group, Constellation Software. Lead on-site and virtual instructor-led training for implementing and existing clients, including Empower System Administration, POS in Empower, and Aiva .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering Empower training and instructional design, with strong client-facing facilitation skills for both in-person and virtual sessions. Capable of developing training materials and knowledge base articles to enhance client learning experiences.
Highest-signal resume keywords
Empower System AdministrationClient-Facing Facilitation SkillsInstructional DesignOn-Site TrainingMortgage LOS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsAdaptability
Tools & Technologies
Knowledge BaseDark Matter Academy
Industry Keywords
Training MaterialsImplementationGo-LiveLunch and LearnsTrain-the-Trainer
About the role
Key responsibilities & impact- Lead on-site and virtual instructor-led training for implementing and existing clients, including Empower System Administration, POS in Empower, and Aiva
- Deliver Lunch and Learns and train-the-trainer sessions
- Help build and update training materials
- Turn delivered sessions into knowledge base articles
- Share client feedback and training gaps with the L&D team
- Deliver Empower training to clients through implementation and go-live
- Direct clients to the knowledge base and Dark Matter Academy for continued self-service learning
Requirements
What you’ll need- Empower or mortgage LOS experience
- Strong client-facing facilitation skills, both in-person and virtual
- Working knowledge of instructional design
- Able to travel for on-site training
Benefits
Comp & perks- Company profit sharing bonus plan
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) participation with company match
- Minimum of 10 days of vacation for new employees
- Sick time based on state requirements
- 8 Company-paid holidays per year
- 2 personal holidays per year