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Perseus Group, Constellation Software

Onboarding Manager

Perseus Group, Constellation Software

. Help new customers get up and running on TUNE and CAKE .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $81,000 - $99,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing onboarding strategies and leading live training sessions to enhance customer engagement and success in the affiliate industry. Proficient in guiding clients through the onboarding process and fostering long-term relationships.

Highest-signal resume keywords
Affiliate Industry ExperienceOnboarding Strategy DevelopmentLive Training Session LeadershipCustomer Lifecycle EngagementProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Passion For TrainingAbility To Learn New Skills
Tools & Technologies
TUNECAKE
Industry Keywords
Customer OnboardingClient EngagementCustomer SuccessTraining Strategies

About the role

Key responsibilities & impact
  • Help new customers get up and running on TUNE and CAKE
  • Build customer habits that support long-term success
  • Work alongside the onboarding team
  • Guide clients from sales handoff through training and early adoption
  • Proactively engage in strategies supporting every stage of the customer lifecycle
  • Support onboarding projects initially
  • Gradually take ownership of assigned clients
  • Lead live training sessions

Requirements

What you’ll need
  • Affiliate industry experience
  • Passion for training, including leading live training sessions
  • Ability to learn new skills
  • Ability to develop onboarding strategies and find solutions that deliver value to clients
  • Applicants may be subject to a criminal background check before employment begins, in accordance with applicable law

Benefits

Comp & perks
  • Company profit sharing bonus plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) participation with company match
  • Minimum of 10 days of vacation for new employees
  • Sick time based on state requirements
  • 8 Company-paid holidays per year
  • 2 personal holidays per year