Petal

Medical Billing and Coding

• Grow Petal Medical Billing sales among physicians and clinics in Quebec
• Manage inbound leads and develop new opportunities through prospecting
• Guide prospective customers through the full sales cycle from initial conversation to close
• Reactivate previous opportunities and closed-lost leads
• Build trusted relationships with healthcare professionals
• Lead discovery calls to understand prospective customers’ needs, challenges, and priorities
• Present and demonstrate Petal Medical Billing and communicate its value
• Maintain consistent and timely follow-ups
• Manage pipeline, activities, and opportunities in Salesforce
• Partner with Billing Operations to address specialized customer questions
• Identify cross-selling opportunities across other Petal solutions
• Share customer feedback and market trends with internal teams
• Collaborate with Sales, Marketing, Billing Operations, and Product teams
• Represent Petal at selected industry events and conferences in Quebec

Sales Representative – Medical Billing Solutions

Data Engineer

• Partner with product, engineering, customer-facing teams, and business users to build trusted, well-modelled, AI-ready data products
• Define and implement a semantic layer for human, BI-tool, and AI-system data consumption
• Support a federated BI model enabling safe self-service insights
• Use AI tools daily to accelerate development, testing, documentation, debugging, analysis, and design
• Establish practical AI-first development patterns for the team
• Lead by example in using AI while maintaining quality, security, governance, and trust
• Own the ongoing operation of services beyond development
• Participate in the Enterprise On-Call and Incident Response Process
• Teach, coach, and influence colleagues adopting AI-first ways of working

Data Engineer – Data Platform, AI-Enabled

Product Designer

• Own the end-to-end design process from problem exploration through validation and delivery
• Translate complex healthcare workflows and user needs into intuitive web and mobile experiences
• Rapidly prototype, test, and refine solutions
• Create user flows, information architecture, interaction patterns, and high-fidelity designs
• Leverage and contribute to the Design System
• Partner with Engineering throughout implementation to ensure design quality
• Apply accessibility and inclusive design principles
• Integrate AI into daily Product Design practice
• Use AI for exploration, prototyping, iteration, synthesis, and validation
• Build functional prototypes using Figma Make, Cursor, or similar AI-assisted tools
• Explore how AI can improve product experiences and simplify complex workflows
• Critically evaluate AI-generated outputs
• Plan and conduct user interviews, usability testing, and validation activities when appropriate
• Use qualitative and quantitative evidence to inform design decisions
• Turn research insights and user feedback into actionable design improvements
• Document research and insights in Dovetail
• Operate as an equal partner within the Product / Design / Engineering triad
• Collaborate with Product Managers, Engineers, QA, Researchers, and Technical Writers
• Frame problems, challenge assumptions, and contribute to product direction
• Present and defend design decisions using rationale, evidence, and user insights
• Facilitate workshops and participate in design critiques
• Contribute to raising the quality of the Product Design practice

Sales Representative – Medical Billing Solutions

Data Engineer – Data Platform, AI-Enabled

Senior Product Designer