Human Resources Business Partner – Field/Retail

Petco

. Partner with Market Directors, District Managers, and General Managers to develop people strategies supporting sales performance, partner engagement, retention, and operational excellence .

Posted 10/9/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in performance management, talent development, and organizational effectiveness while ensuring compliance with employment laws. Proven ability to analyze workforce metrics and implement strategic HR initiatives to enhance partner engagement and operational excellence.

Highest-signal resume keywords

Performance ManagementTalent DevelopmentWorkforce PlanningEmployee RelationsOrganizational Effectiveness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workforce Metrics AnalysisTalent AcquisitionSuccession PlanningChange ManagementPolicy Interpretation

Soft Skills

CoachingConflict ResolutionStrategic Guidance

Industry Keywords

Retail Field LeadershipPartner EngagementOperational ExcellenceCompliancePet Care Centers

About the role

Key responsibilities & impact

Partner with Market Directors, District Managers, and General Managers to develop people strategies supporting sales performance, partner engagement, retention, and operational excellence
Provide proactive HR consultation and strategic guidance to field leaders
Coach leaders on performance management, talent development, succession planning, organizational effectiveness, change management, and leadership capability
Advise leaders on performance management, policy interpretation, and conflict resolution
Partner on sensitive employee relations matters to mitigate risk and ensure fair, consistent solutions
Analyze workforce metrics and develop action plans to improve business performance and partner experience
Partner with Talent Acquisition on recruiting strategies across Pet Care Centers
Facilitate talent reviews and succession planning
Implement organizational changes, business initiatives, and enterprise HR programs
Ensure compliance with company policies and applicable employment laws
Collaborate with Centers of Excellence to deliver HR solutions to the field
Champion partner engagement, Petco culture, and values
Serve as the primary HR liaison between the Support Center and field operations
Support workforce planning, organizational design, restructures, new store openings, acquisitions, and other strategic initiatives

Requirements

What you’ll need

Experience partnering with retail field leadership and advising on people strategies
Knowledge of partner relations, talent management, organizational effectiveness, performance management, workforce planning, compliance, and leadership development
Ability to coach leaders on performance management, talent development, succession planning, organizational effectiveness, change management, and leadership capability
Ability to interpret policy and resolve employee relations conflicts
Ability to analyze workforce metrics including turnover, retention, engagement, staffing, and labor trends
Knowledge of recruiting strategies and talent acquisition
Knowledge of talent reviews and succession planning
Knowledge of federal, state, and local employment laws
Ability to support workforce planning, organizational design, restructures, new store openings, and acquisitions

Benefits

Comp & perks

Petco's stated commitment to creating an exciting career path
Welcome to be your whole self
Wellbeing support
Equal Opportunity Employer