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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing employee benefits programs, including vendor management, compliance with regulations such as ERISA and ACA, and strategic alignment with organizational objectives. Proficient in data analysis and project management to drive service improvements and enhance employee communications.
Highest-signal resume keywords
Vendor ManagementEmployee Benefits AdministrationData AnalysisProject ManagementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft ExcelData AnalysisProject PlanningSystem IntegrationUser Acceptance TestingBenefits Communication401k AuditsVEBA AuditsVendor Performance ReviewChange Management
Soft Skills
Problem SolvingTime ManagementDecision-MakingCommunication SkillsResults-Oriented
Tools & Technologies
Microsoft OfficeAlteryxWorkday
Industry Keywords
Employee BenefitsHealth & WelfareRetirement ProgramsERISAACACOBRAHIPAAFMLATotal RewardsStakeholder Collaboration
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Serve as primary contact for health, welfare, and retirement vendors, ensuring SLA performance and identifying beneficial vendor features or digital tools
- Lead vendor implementations for new carriers, including system integration, data-flow validation, project plans, and Go/No-Go milestones
- Customize and review employee-facing benefits communications
- Conduct vendor performance reviews and drive service improvements
- Lead annual Open Enrollment rollout, including project plans, timelines, responsibility matrices, and participant materials
- Lead user acceptance testing for Open Enrollment system configurations
- Lead annual 401k and VEBA audits and liaise with Payroll, HRIS, Legal, and external auditors
- Collaborate with stakeholders across the organization to support change management
- Create and document efficient cross-functional processes and procedures
- Align benefits strategies with Total Rewards, HR, and business objectives
- Manage meetings concerning the financial performance and utilization of benefit programs
- Monitor Federal and State regulations affecting employee benefits, including ERISA, ACA, COBRA, HIPAA, and FMLA
- Participate in vendor selection for Health & Welfare, Retirement, and Recognition programs
- Analyze benefits market trends and recommend changes
- Drive strategic discussions to resolution or consensus
- Provide vendor and service-provider oversight and strategic direction
- Assist Total Rewards functions with special projects and peak-period work
- Execute system changes, test updates and configurations, identify recurring issues, and implement customer-service solutions
Requirements
What you’ll need- 7-10 years of direct employee benefits department or human resources experience
- College degree required
- Demonstrated and advanced knowledge of Microsoft Excel
- Previous experience working with accounting and finance partners
- Ability to analyze and evaluate complex sets of data and make strong business decisions
- Strong problem solving, effective time management, and decision-making skills
- Ability to handle confidential information
- Proficiency with Microsoft Office applications, including Word, Excel and PowerPoint
- Strong analytical and communication (verbal and written) skills
- Ability to operate effectively in a dynamic, fast-paced environment with compressed timelines
- Results-oriented, with ability to prioritize, plan accordingly, and handle multiple projects simultaneously
- Alteryx and Workday experience a plus