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Accounts Receivable – Collections Specialist
Peter Millar. Process and apply customer payments, including virtual credit cards, corporate account payments, and warehouse account payments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable processes, including payment processing, dispute resolution, and account reconciliation. Proficient in utilizing ERP systems like BlueCherry and advanced Microsoft Excel for financial analysis and reporting.
Highest-signal resume keywords
Accounts Receivable ManagementBlueCherry ExperienceCustomer Account ReconciliationFinancial AnalysisPayment Dispute Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ProcessesPayment ProcessingDispute ResolutionAccount ReconciliationFinancial ControlsCredit Management PrinciplesMicrosoft ExcelMicrosoft Office ApplicationsData AnalysisReport Preparation
Soft Skills
Analytical SkillsAttention to DetailOrganizational SkillsCommunication SkillsCustomer Service
Tools & Technologies
ERP SystemsBlueCherryMicrosoft ExcelMicrosoft Office
Industry Keywords
Accounts ReceivableCollectionsFinancial DocumentationCredit Risk ExposurePayment Arrangements
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Process and apply customer payments, including virtual credit cards, corporate account payments, and warehouse account payments
- Batch and post daily payments accurately within BlueCherry and other applicable systems
- Monitor accounts receivable aging reports and follow up on past due balances
- Contact customers regarding delinquent accounts and work toward timely collection of outstanding payments
- Investigate and resolve chargebacks, payment discrepancies, billing disputes, and account reconciliation issues
- Create and process account adjustments, customer credits, write-offs, and manual invoices as appropriate
- Maintain accurate records of customer communications, payment arrangements, and collection activities
- Partner with Sales, Customer Service, and other internal departments to resolve customer concerns and ensure accurate invoicing
- Research customer account issues and provide recommendations for resolution
- Prepare reports related to collections activity, aging trends, account balances, and credit risk exposure
- Support audit requests by gathering documentation and providing account research as needed
- Maintain organized accounts receivable files and supporting documentation
- Participate in special projects and other duties as assigned
Requirements
What you’ll need- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
- 2+ years of accounts receivable, collections, or related accounting experience preferred
- Experience managing customer account reconciliations and dispute resolution
- Experience with ERP or accounting systems required; BlueCherry experience strongly preferred
- Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications
- Knowledge of accounts receivable processes, credit management principles, collection practices, and financial controls
- Strong analytical and problem-solving skills with the ability to research and resolve account discrepancies
- Exceptional attention to detail and accuracy
- Effective organizational and time management skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Strong customer service and relationship-building abilities
- Ability to negotiate payment resolutions professionally and tactfully
- Ability to work independently while contributing to a collaborative team environment
- Sound judgment and decision-making skills
- Ability to maintain confidentiality and handle sensitive financial information appropriately