Wholesale Sales Account Manager

Peter Millar

. Provide information and analysis regarding order fulfillment, order status, and inventory availability .

Posted 10/6/2026full-timeRemote • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and an analytical mindset to effectively manage order fulfillment and inventory availability. Proficient in utilizing B2B tools and Microsoft Office to enhance customer engagement and support sales initiatives.

Highest-signal resume keywords

Customer Service MindsetMicrosoft Office ProficiencyAnalytical Problem-SolvingOrder ManagementRetail Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order FulfillmentInventory ManagementCross-SellingSales SupportData Analysis

Soft Skills

Attention to DetailOrganizational SkillsTeam CollaborationRelationship BuildingFlexibility

Tools & Technologies

Blue CherryB2B Tools

Certifications & Qualifications

BS/BA or Equivalent

Industry Keywords

RetailApparel IndustryGolf Pro Shops

About the role

Key responsibilities & impact

Provide information and analysis regarding order fulfillment, order status, and inventory availability
Guide and assist customers with sales opportunities through product knowledge, availability, and cross-selling
Design proactive customer outreach selling initiatives with assigned Sales executives
Meet customer response SLAs while providing friendly, helpful, and professional service
Provide prompt email and phone support to customers and sales representatives
Promote customer use of B2B tools for product availability, order placement, and order status updates
Place, maintain, and manage customer orders accurately and efficiently
Partner with Sales Executives to manage accounts within defined sales territories
Collaborate on revenue growth and service initiatives while addressing customer account needs
Engage merchandising, production, finance, and operations teams to support territory performance
Resolve customer and management concerns proactively, quickly, and professionally

Requirements

What you’ll need

Must be proficient in Microsoft Office, Blue Cherry, and additional tools
Flexibility to adapt to constantly evolving business needs of a growing company
Customer service mindset with a willingness to go above and beyond
Analytical mindset with strong problem-solving skills
Attention to detail and extremely organized
Ability to manage multiple priorities and deadlines at one time
Effective at working in a team environment while managing individual priorities and duties efficiently
Comfortable building and maintaining strong relationships with customers, internal teams, and management
BS/BA or equivalent
2 years of previous work experience preferred
Background in Retail or Golf Pro Shops is a plus
Familiarity with the apparel industry is a plus

Benefits

Comp & perks

Equal employment opportunity protections
Remote work arrangement in North Carolina