Mid-Weight Product Designer

PetLab Co.

. Design digital experiences across PetLabCo.’s organic e-commerce site, customer account portal, cold acquisition funnels and landing pages .

Posted 9/19/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing digital experiences that enhance customer journeys and drive conversion results, utilizing strong UX/UI principles and tools like Figma. Balances customer needs with commercial objectives while managing multiple projects in a fast-paced environment.

Highest-signal resume keywords

UX/UI Design ExperienceFigma ProficiencyCustomer Journey OptimizationWireframing and PrototypingCommercially Minded Approach

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital Experience DesignCustomer Journey MappingWireframesPrototypesUI DesignConversion OptimizationDesign SystemsHierarchyTypographyLayout

Soft Skills

CollaborationAttention to DetailPositive AttitudeAdaptabilityPragmatic Problem-Solving

Tools & Technologies

FigmaDesign LibrariesScalable Design Systems

Industry Keywords

E-commerceDirect-to-ConsumerConversion-Focused EnvironmentCustomer Behavior AnalysisCommercial Performance

About the role

Key responsibilities & impact

Design digital experiences across PetLabCo.’s organic e-commerce site, customer account portal, cold acquisition funnels and landing pages
Create polished, intuitive digital experiences that drive measurable conversion results
Move between different products, customer journeys and commercial challenges based on business priorities
Take problems from initial thinking and journey mapping through flows, wireframes, prototypes and high-quality UI
Collaborate with the Design & UX Director, Lead Digital Designer, Senior Product Designers and Creative Designers
Own design work while receiving feedback and learning from experienced designers
Understand customer and commercial objectives behind briefs and problems
Use customer behaviour, conversion data and experiment results to evaluate performance and improve experiences
Support high-priority commercial initiatives
Balance customer needs, brand, usability and commercial performance
Manage multiple workstreams and shifting priorities across the digital customer experience

Requirements

What you’ll need

Hands-on experience designing digital experiences for a direct-to-consumer brand, e-commerce business or similarly conversion-focused environment
Mid-weight UX/UI or Product Design experience with ability to independently take on design problems
Experience designing or optimising customer journeys with commercial outcomes in mind
Strong UX fundamentals, including journeys, flows, wireframes and prototypes
Strong UI craft across desktop and mobile, including hierarchy, typography, spacing, layout and interaction
High proficiency in Figma, including components, libraries and scalable design systems
Comfortable using customer behaviour, conversion data and experiment results
Commercially minded approach balancing customer experience and commercial performance
Ability to collaborate with designers and cross-functional partners and explain design decisions
Ability to work in a high-velocity environment with changing priorities
Positive, pragmatic and can-do attitude
Commitment to high-quality work while valuing speed, iteration and learning
Ability to manage multiple workstreams and priorities while maintaining attention to detail

Benefits

Comp & perks

Private Health Care through Vitality
28 days annual leave plus public and bank holidays
Help@Hand Employee Assistance Programme
Workplace pension scheme with 5% employer contribution through Royal London
Enhanced maternity, paternity and adoption leave
Nursery Salary Sacrifice Scheme
Learning and development budget
Annual puppy therapy
Free breakfast, fruits and snacks in the office
Dogs welcome in the workplace
Life Assurance with a tax-free lump sum equivalent to four times basic salary
Discount vouchers and gym memberships through WellHub
Electric Vehicle Scheme
Give Back Day: an extra day off to volunteer plus a £50 charity contribution