Fraud Risk Analyst

PEX

. Monitor real-time transaction queues and decision incidents; investigate and resolve fraud alerts and reported cases .

Posted 9/22/2026full-timeRemote • New York • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud detection and prevention, utilizing analytic tools and AI technologies to enhance operational efficiency. Proficient in managing transaction queues, conducting investigations, and developing documentation for fraud operations.

Highest-signal resume keywords

Fraud DetectionAnalytic ToolsMicrosoft ExcelAI ToolsDispute/Chargeback Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud DetectionDispute/Chargeback ManagementData AnalysisProcess ImprovementDocumentation DevelopmentACH ProcessingMachine LearningRisk AssessmentPerformance ReportingAutomation

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsTime ManagementAdaptability

Tools & Technologies

Microsoft OfficeGoogle SheetsFraud PlatformsCase Management SystemsAI ToolsGenerative AI Assistants

Industry Keywords

BankingFintechCard PaymentsFraud OperationsAML Reviews

About the role

Key responsibilities & impact

Monitor real-time transaction queues and decision incidents; investigate and resolve fraud alerts and reported cases
Engage with clients to validate transactional behavior, collect evidence, and determine appropriate actions
Perform dispute/chargeback intake and support; document findings and actions within service-level agreements
Use analytic tools and datasets to detect, monitor, and mitigate emerging fraud threats; escalate trends and recommend rule/process changes
Develop and maintain documentation for fraud operations procedures, decisioning guidelines, and playbooks
Generate reports analyzing performance, loss drivers, and rule effectiveness; synthesize insights for stakeholders
Identify process improvements and partner with Technology/Operations to implement enhancements
Train internal teams on fraud patterns, prevention measures, and best practices
Provide backup support for Risk & Payments processes, including ACH, wire, and AML reviews
Process ACH returns end-to-end, including reviewing codes, researching and reconciling returned items, and communicating outcomes
Support collections by tracking delinquent accounts, conducting outreach and recovery efforts, documenting arrangements, and escalating accounts
Use AI tools and machine learning models to triage alerts, summarize case evidence, accelerate investigations, validate outputs, and tune models
Identify repetitive manual work and partner with internal teams to automate workflows, alerts, and reporting
Contribute to departmental and company-wide OKRs
Perform other duties as assigned

Requirements

What you’ll need

Experience working in banking, fintech, or card payment industries
2+ years of fraud or finance-related experience in an Operations or Fraud department
Intermediate to advanced skills in Microsoft Excel and Microsoft Office
Proficiency with Gmail and Google Sheets
Experience with fraud platforms, case management systems, and dispute/chargeback workflows (VISA/Mastercard) preferred
Comfort using AI tools in a day-to-day operations setting, including generative AI assistants and ML-based risk scoring
Ability to write effective prompts and critically validate AI-generated output
Exposure to automation and AI tools such as Claude, Devin, and ChatGPT
Curiosity and adaptability toward emerging technology
Strong research, analytical, and problem-solving skills with keen attention to detail
Excellent oral and written communication skills; ability to distill complex issues clearly for non-technical audiences
Highly effective time-management and planning skills; ability to manage queues and deadlines with minimal supervision
Ability to develop effective working relationships and excel in a cross-functional, fast-paced environment

Benefits

Comp & perks

80% Company-Subsidized Medical, Dental, & Vision
Flexible PTO + Federal Reserve Bank Holiday Schedule
401(k) with 3% Match
ClassPass Credits & Gym Membership Subsidies
Sponsored Learning & Development Opportunities
Remote-First Culture
Ego-free team of high-performers valuing transparency, collaboration, and constant improvement