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Technical Presales Specialist
PFH Technology Group. Serve as the primary technical authority throughout the sales cycle for end user device and digital workspace opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical presales and solutions architecture for end user devices, with a strong focus on hardware knowledge, deployment technologies, and compliance in bid responses. Capable of translating customer requirements into effective technical solutions while maintaining industry certifications and market intelligence.
Highest-signal resume keywords
Technical Presales ExperienceEnd User Device Solutions DesignWindows Imaging and Deployment TechnologiesEndpoint Management PlatformsBid and Tender Response Compliance
ATS Keywords
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Hard Skills
Technical PresalesSolutions ArchitectureWindows ImagingSCCM/MECMWindows AutopilotMicrosoft IntuneEndpoint Security PrinciplesRFP Documentation AuthoringDevice Lifecycle ManagementTechnical Compliance
Soft Skills
CollaborationCommunicationCustomer EngagementProblem SolvingPresentation Skills
Tools & Technologies
Microsoft IntuneWorkspace OneJAMFSCCMWindows AutopilotMDTBitLockerTPMSecure BootZero Trust Frameworks
Certifications & Qualifications
HP CertificationLenovo CertificationDell CertificationMicrosoft OEM Certification
Industry Keywords
End User DevicesEnterprise EndpointsPublic Sector ProcurementIrish Government TendersMarket IntelligenceOperational SLAsTechnical Risk AssessmentSolution TemplatesArchitecture DiagramsLifecycle Management
Tech Stack
Tools & technologiesJamf
About the role
Key responsibilities & impact- Serve as the primary technical authority throughout the sales cycle for end user device and digital workspace opportunities
- Partner with the Commercial Sales Director for EUC on sales and technical opportunities
- Translate customer requirements into compelling, deliverable technical solutions
- Maintain knowledge of end user device market trends, hardware innovation, OS roadmaps, AI PC and Copilot+ developments, and sustainability initiatives
- Track Intel, AMD, and NVIDIA silicon roadmaps for specialist workloads
- Monitor OGP framework developments, public sector procurement trends, and Irish government and Semi-State tender requirements
- Deliver market intelligence briefings and contribute to joint go-to-market planning
- Maintain and grow HP, Lenovo, Dell, and Microsoft OEM/vendor certifications
- Lead technical customer discovery covering hardware, security, manageability, deployment constraints, and operational SLAs
- Design end-to-end device solutions including device selection, imaging standards, Windows Autopilot provisioning, localisation, asset tagging, and lifecycle management
- Collaborate with the Cork build and configuration centre to validate operational deliverability, imaging workflows, stock holding, and logistics plans
- Produce Bills of Materials, solution design documents, proof-of-concept proposals, and technical compliance matrices
- Deliver customer workshops, product demonstrations, and technical presentations on-site, remotely, and at partner or vendor events
- Own technical content in formal bid and tender responses across OGP frameworks, Semi-State, Irish private sector, and Ricoh International opportunities
- Ensure technical compliance in ITT, RFP, and RFI responses, including specifications, deployment methodologies, and SLA justifications
- Develop reusable technical bid content, solution templates, technical appendices, configuration guides, and architecture diagrams
- Support bid reviews with technical risk assessment and solution validation
Requirements
What you’ll need- 3+ years of experience in a technical presales, solutions architecture, or IT consultancy role focused on end user devices or enterprise endpoints
- Strong knowledge of commercial PC hardware across HP, Lenovo, Dell, and Microsoft Surface, including desktop, laptop, workstation, and thin client product lines
- Hands-on experience with Windows imaging and modern deployment technologies: SCCM/MECM, Windows Autopilot including white-glove provisioning, MDT, or equivalent
- Understanding of modern endpoint management platforms: Microsoft Intune / Endpoint Manager, Workspace One, JAMF, or similar
- Familiarity with endpoint security principles including BitLocker, TPM, Secure Boot, and Zero Trust frameworks
- Ability to author detailed, technically precise responses to complex ITT, RFP, and RFI documentation
- Ability to work in Cork/hybrid arrangement
Benefits
Comp & perks- Equal opportunity employment practices
- Reasonable accommodation during the recruitment process and employment for individuals with disabilities or access needs
- Access to the full benefits of employment