Access Care Manager

Pfizer

. Serve as the primary point of contact for consented patients from enrollment through therapy initiation and continuation .

Posted 9/29/2026full-timeRemote • United StatesSeniorLead💰 $116,000 - $193,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, with a strong focus on strategic planning and collaboration across healthcare stakeholders. Proficient in navigating complex coverage pathways and addressing logistical barriers to ensure therapy initiation and continuation.

Highest-signal resume keywords

Reimbursement And Access ExperienceSpecialty Pharma ExperienceStrategic PlanningExceptional Communication SkillsLeadership And Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Needs AssessmentPrior AuthorizationCodingPayer Policy UnderstandingCoverage PathwaysCo-Pay Assistance ProgramsGovernment Payment SystemsWorkflow OptimizationAccount-Level Access StrategiesPatient-Centric Access Strategies

Soft Skills

Exceptional CommunicationPresentation SkillsCollaborationProblem-SolvingTraining In Responsible Business Communication

Certifications & Qualifications

Masters DegreeBSNRPH

Industry Keywords

Pharmaceutical ExperienceBiopharmaceutical SectorProvider/Carrier NetworksGovernment AgencyCardiology SectorRare Disease CommunityCompliance GuidelinesPatient Support ProgramsSales CollaborationStakeholder Engagement

About the role

Key responsibilities & impact

Serve as the primary point of contact for consented patients from enrollment through therapy initiation and continuation
Conduct patient needs assessments addressing coverage, affordability, and logistical barriers
Coordinate care across healthcare providers, caregivers, and sites of care
Maintain accountability for end-to-end patient progression and resolve access barriers
Provide field-based expertise on reimbursement, coverage pathways, and payer policy affecting Pfizer therapies
Guide prior authorization, step edits, coding, and payer-specific requirements
Escalate and coordinate resolution of reimbursement challenges
Deliver compliant education on reimbursement processes, coverage pathways, patient access resources, hub services, enrollment processes, and financial assistance programs
Develop and execute account-level access strategies
Identify systemic barriers and optimize workflows to reduce therapy-initiation delays
Engage payer organizations to clarify coverage policies and resolve access challenges
Facilitate communication among HCP offices, payers, and patient support programs
Provide internal stakeholders with insights on payer trends, reimbursement challenges, and access barriers
Translate field insights into cross-functional strategy recommendations
Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams
Participate in account planning and coordinated, patient-centric access strategies
Report to the Regional Director, Patient Access & Reimbursement

Requirements

What you’ll need

8+ years of pharmaceutical (or related) experience in customer-facing roles/functions; 9 years with Masters, BSN or RPH
Minimum 3–5 years of Specialty Pharma experience
Reimbursement and Access experience is required
Experience in the Pharmaceutical/Biopharmaceutical sectors, Provider/Carrier Networks, or Government Agency preferred
Experience in the Cardiology sector preferred
Strong understanding of Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and Specialty policy dynamics in the Rare Disease Community
Exceptional communication and presentation skills
Strategic planning and successful implementation of plans
Demonstrated leadership and ability to work across internal boundaries and collaborate with multiple stakeholders
Ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures
Proven collaboration with diverse customers, clients, and stakeholders
Training and experience in responsible business communication, written and spoken
Fluent in English and Spanish
Proximity to a major airline hub is required
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States is required
U.S. work visa sponsorship is not available now or in the future
Ability to operate a Pfizer company car and regularly travel by air
Approximately 30% travel; travel to HCP offices as needed

Benefits

Comp & perks

Pfizer Global Performance Plan with a bonus target of 15.0% of base salary
Share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility
Pfizer company car