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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Learning Management System administration, including compliance with regulatory requirements and data integrity. Proficient in project management, training implementation, and collaboration across functions to enhance training processes and documentation.
Highest-signal resume keywords
LMS AdministrationTraining Administrator CertificationExperience in Regulated EnvironmentProficiency in MS Office ApplicationsExperience with eLearning Authoring Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Management System AdministrationTraining ImplementationData Integrity ManagementCurriculum ManagementTraining Risk AssessmentProject ManagementAdult Learning ConceptsQuality AssuranceRegulatory ComplianceTraining Documentation Management
Soft Skills
Problem SolvingAnalytical SkillsOrganizational SkillsTime ManagementEffective Communication
Tools & Technologies
SuccessFactorsMS OfficeArticulate 360ChatGPTMicrosoft Copilot
Certifications & Qualifications
Training Administrator CertificationBusiness Administrator Certification
Industry Keywords
PharmaceuticalsLearning and DevelopmentCompliance TrainingTraining DocumentationRegulatory Requirements
About the role
Key responsibilities & impact- Report into the Head of PharmSci Learning & Development
- Support BioTherapeutics PharmSci and PharmSci Small Molecules organizations in Pfizer R&D
- Administer and maintain the validated state of the PharmSci Learning Management System
- Create, edit, and maintain learning activities while ensuring compliance with LMS policies, procedures, and regulatory requirements
- Perform Training Administrator and Business Administrator system roles
- Partner with procedure authors, assignment role owners, and training personnel on training risk assessments, training implementation plans, and training content
- Perform Registrar duties, including curriculum management, alternate job code assignments and removals, course completion data, and waivers
- Serve as PSL&D Compliance Training Lead for assigned PharmSci business functions
- Ensure completion, storage, correction, and error-proofing of training documentation
- Ensure LMS data integrity, field usage, and naming conventions; review and clean data
- Quality check learning entities created or modified by other LMS administrators
- Practice stewardship of the PSLD budget
- Identify opportunities to simplify, modernize, streamline, or automate training system processes
- Comply with Pfizer standards, procedures, and regulatory requirements
- Assist with training-related procedures, guides, and service level agreements
- Collaborate with PSL&D and stakeholders on operations goals and initiatives
- Escalate concerns, gaps, and barriers
- Assist with operational performance metrics data collection
- Participate in PSLD Operations meetings
- Perform other tasks as directed
Requirements
What you’ll need- BA/BS with at least 5 years proven experience as an LMS Administrator or Training Specialist, preferably working within Success Factors; or Associate’s Degree with at least 7 years proven experience as an LMS Administrator or Training Specialist
- At least 5 years experience performing transactions within a learning management system
- Currently trained and certified to perform the LMS roles of Registrar, Training Administrator (TA) and Business Administrator (BA) preferred
- Experience working within a regulated environment
- Strong problem solving, analytical, organizational, prioritization and time management skills
- Ability to manage and prioritize projects and time, and to work with the team or independently as needed
- Ability to escalate and effectively resolve issues while maintaining a professional attitude
- Ability to work independently in a fast paced, changing environment; ability to be flexible, resilient, and adaptable to changing priorities
- Highly literate with technology; quickly learns new applications and tools
- Proficiency in MS Office applications, including Outlook, Word, Excel, and PowerPoint
- Experience with adult learning concepts
- Experience with Copilot
- Excellent verbal and written communications skills in English
- Must be able to follow written and verbal directions in English and properly handle confidential information
- Demonstrated ability to work and collaborate cross-functionally and cross-culturally
- Proficiency in one or more eLearning authoring tools
- Demonstrated attention to detail
- Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot
- Demonstrated curiosity for responsible AI practices, including risk management and ethical use
- Experience working within Pfizer’s Learning Management System preferred
- Experience working within Articulate 360 product suite preferred
- Candidates must be authorized to be employed in the U.S. by any employer
- This position requires permanent work authorization in the United States; U.S. work visa sponsorship is not available now or in the future
Benefits
Comp & perks- Bonus target of 10.0% of base salary through Pfizer’s Global Performance Plan
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
- Hybrid work arrangement