Compliance Training Ops Lead – Manager

Pfizer

. Administer and maintain the validated state of the PharmSci Learning Management System (LMS) .

Posted 11/4/2026full-timeUnited StatesSenior💰 $88,500 - $147,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Learning Management System (LMS) administration, compliance training, and curriculum management while ensuring data integrity and regulatory adherence. Proficient in utilizing eLearning authoring tools and AI technologies to enhance training processes and outcomes.

Highest-signal resume keywords

LMS AdministrationTraining Specialist ExperienceCompliance Training LeadProficiency in MS OfficeExperience with eLearning Authoring Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LMS AdministrationTraining Content DevelopmentData Integrity ManagementTraining Risk AssessmentCurriculum ManagementProject ManagementAdult Learning ConceptsProficiency in eLearning Authoring ToolsExperience with SuccessFactorsExperience with Articulate 360

Soft Skills

Problem SolvingAnalytical SkillsOrganizational SkillsTime ManagementEffective Communication

Tools & Technologies

Learning Management SystemMS Office ApplicationsAI ToolsMicrosoft CopilotChatGPT

Certifications & Qualifications

LMS Registrar CertificationTraining Administrator CertificationBusiness Administrator Certification

Industry Keywords

Regulated EnvironmentTraining Documentation ComplianceContinuous ImprovementPerformance MetricsCross-Functional Collaboration

About the role

Key responsibilities & impact

Administer and maintain the validated state of the PharmSci Learning Management System (LMS)
Create, edit and maintain learning activities while ensuring compliance with LMS Global Policies and Procedures and regulatory requirements
Partner with procedure authors, assignment role owners and training personnel to perform training risk assessments, create training implementation plans and develop or manage training content
Support curriculum management by assigning and removing alternate job codes, and processing course completion data and waivers
Serve as PSL&D Compliance Training Lead for assigned PharmSci business functions
Ensure completion and storage standards for training documentation; facilitate corrections and error-proofing solutions
Ensure LMS data integrity, proper field use and naming conventions; review and clean data
Quality check learning entity creation and modification by other LMS administrators
Practice good stewardship of the PSLD budget
Identify opportunities to simplify, modernize, streamline or automate training system processes
Assist with development and maintenance of training-related procedures, guides and service level agreements
Collaborate with PSL&D and stakeholders on operations goals and initiatives
Escalate concerns, gaps and barriers to achieving goals
Assist with collecting operational performance metrics
Participate in PSLD Operations meetings
Perform other tasks as directed

Requirements

What you’ll need

BA/BS with at least 5 years proven experience as an LMS Administrator or Training Specialist, preferably working within SuccessFactors; or Associate’s Degree with at least 7 years proven experience as an LMS Administrator or Training Specialist
At least 5 years experience performing transactions within a learning management system
Currently trained and certified to perform the LMS roles of Registrar, Training Administrator (TA) and Business Administrator (BA) preferred
Experience working within a regulated environment
Strong problem solving, analytical, organizational, prioritization and time management skills
Ability to manage and prioritize projects and time, and to work with the team or independently as needed
Ability to escalate and effectively resolve issues while maintaining a professional attitude
Ability to work independently in a fast paced, changing environment; ability to be flexible, resilient, and adaptable to changing priorities
Highly literate with technology; quickly learns new applications and tools
Proficiency in MS Office applications (Outlook, Word, Excel, and PowerPoint at minimum)
Experience with adult learning concepts
Experience with Copilot
Excellent verbal and written communications skills in English
Must be able to follow written and verbal directions in English and properly handle confidential information
Demonstrated ability to work and collaborate cross-functionally and cross-culturally
Proficiency in one or more eLearning authoring tools
Demonstrated attention to detail
Supports a culture of continuous improvement in which performance is consistently measured against goals
Embodies the 6 Pfizer Actionable Attitudes, including Embracing Uncertainty and Engaging with Compassion
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity
Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Experience working within Pfizer’s Learning Management System preferred
Experience working within Articulate 360 product suite preferred
Candidates must be authorized to be employed in the U.S. by any employer
This position requires permanent work authorization in the United States
U.S. work visa sponsorship is not available for this role now or in the future

Benefits

Comp & perks

Pfizer Global Performance Plan with a bonus target of 10.0% of the base salary
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility
Hybrid work arrangement