Director, Product & Delivery Community

Pfizer

. Lead the execution and day-to-day operation of the Product & Delivery Community, including governance, communications, annual programming, membership, and engagement cadences .

Posted 10/14/2026full-timeNew York City • New York • United StatesLead💰 $162,900 - $271,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading community engagement, capability-building programs, and organizational transformation within complex, matrixed environments. Proficient in measuring community impact, designing events, and influencing senior leadership to drive change and adoption.

Highest-signal resume keywords

Community Engagement MeasurementCapability-Building Program LeadershipEvent Design and ExecutionInfluencing Senior LeadersExperience in Regulated Industries

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementCustomer ExperienceAgile MethodologiesDigital TransformationChange ManagementCapability Maturity AssessmentWorkshop FacilitationNetworking Opportunities DesignCommunity Performance FrameworkStorytelling

Soft Skills

InfluencingCollaborationCoachingCommunity-BuildingExecutive Presence

Industry Keywords

BiopharmaceuticalsHealthcareLife SciencesRegulated IndustriesCenters of Excellence

About the role

Key responsibilities & impact

Lead the execution and day-to-day operation of the Product & Delivery Community, including governance, communications, annual programming, membership, and engagement cadences
Sustain a connected global network spanning disciplines, business units, and geographies
Design and scale learning pathways, mentoring networks, and upskilling programs
Partner with senior leaders to identify capability gaps and advance practitioner maturity
Identify and socialize emerging practices, lessons learned, and internal innovations
Curate enterprise standards, playbooks, frameworks, and shared learning resources
Serve as Master of Ceremonies and own community programming and colleague experience
Design and lead virtual conferences and in-person workshops
Own the community performance framework and success metrics
Measure engagement, capability growth, practice adoption, and organizational maturity
Use insights to demonstrate impact, improve programming, and guide priorities and investments
Lead a small team of direct reports and mobilize a distributed network of community leaders and Guild stewards
Build alignment, sponsorship, and adoption across the enterprise through influence rather than authority

Requirements

What you’ll need

Bachelor's degree, or comparable practical experience
8+ years of experience in technology or a related discipline, or 7+ years with an MBA/MS, or 5+ years with a PhD/JD
Experience leading communities, capability-building programs, centers of excellence, or transformation programs
Skilled at influencing senior leaders and leading change through complex, matrixed organizations
Experience designing and executing technology events, networking opportunities, workshops, or capability development programs
Experience measuring community engagement, capability maturity, or organizational outcomes
Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues' work
Exceptional storytelling, community-building, and change-agent capabilities
Proven experience building and scaling practitioner communities, capability-building programs, or centers of excellence
Strong executive presence and comfort leading large-scale events, workshops, conferences, and leadership discussions
Hands-on experience with Product Management, Customer Experience, Delivery, Agile, AI-enabled ways of working, or digital transformation
Demonstrated ability to measure adoption, engagement, capability growth, and organizational impact
Experience building influence across large, matrixed, global organizations
Experience in biopharmaceuticals, healthcare, life sciences, or other regulated industries
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States is required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

Global Performance Plan with a bonus target of 20.0% of base salary
Share-based long-term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday, and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental, and vision coverage
Relocation assistance may be available based on business needs and/or eligibility