Field Medical Operational Excellence Director

Pfizer

. Support development and implementation of Global/US category-led initiatives affecting Medical Affairs stakeholders and markets .

Posted 10/19/2026full-timeUnited StatesLead💰 $176,600 - $294,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medical Affairs strategy and execution, with a strong focus on project management, operational excellence, and the implementation of AI and automation tools. Proven ability to collaborate across functions and manage complex projects while adhering to compliance and governance standards.

Highest-signal resume keywords

Project ManagementAI Tools ProficiencyMedical Affairs ExperienceBudget ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess AutomationBudgetary ManagementPerformance Metrics TrackingSOP DevelopmentProject PlanningStakeholder ManagementSystems ImplementationOperational ExcellenceStrategic Thinking

Soft Skills

Strong CommunicationInterpersonal SkillsOrganizational SkillsAttention to DetailDecision-Making

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft TeamsPower BICLMOne MedSharePointPODAriba BODEngagePlus

Industry Keywords

Pharmaceutical IndustryMedical AffairsSpecialty CareComplianceOperational ExcellenceField MedicalChange ManagementProject Management MethodologiesFiscal AwarenessConsultant Agreements

About the role

Key responsibilities & impact

Support development and implementation of Global/US category-led initiatives affecting Medical Affairs stakeholders and markets
Drive alignment and coordination of goals, priorities, and efforts across Medical Affairs categories, asset teams, and cross-functional partners
Contribute to future-looking Medical Affairs vision, mission, and strategic initiatives
Support organizational and team-specific change management plans
Identify, share, and implement best practices across processes and systems
Develop relationships with Finance, Contracts & Outsourcing, Compliance, and Operational Excellence colleagues
Create and implement medical processes and SOPs supporting Medical Affairs strategy and execution
Coordinate standardized approaches, processes, and SOPs across Operational Excellence teams
Support asset-specific governance committees and decision-making
Develop and monitor project and program plans, milestones, agendas, and meeting minutes
Provide presentation development support for internal meetings
Develop and lead performance and activity metrics tracking
Serve as US Field Medical Governance/Compliance Lead for customer-facing medical teams within US Specialty Care Field Medical
Support financial management, forecasting, budget planning, invoice routing, and approval for assigned Field Medical areas
Partner with Legal, Procurement, Finance, and external customers on consultant agreements, service level agreements, program schedules, and Confidential Disclosure Agreements
Support Field Medical Strategic and Operating Plans
Own day-to-day operations of Field Medical enablement platforms including CLM, One Med, and SharePoint
Manage system configuration, enhancements, releases, user access, and field device readiness
Lead rollout of new enablement capabilities, including AI-enabled tools, through requirements gathering, testing, deployment, training, communications, and adoption tracking
Apply AI, automation, low-code solutions, and data analysis to improve workflows
Build reporting and dashboards measuring system usage, adoption, and impact

Requirements

What you’ll need

Bachelor’s degree required + 8+ years of experience in Pharmaceutical industry or related fields; Advanced degree (e.g., masters) highly preferred + 7+ years of experience; PharmD/PHD + 5+ years of experience
Demonstrated, hands-on use of AI tools, data analysis, and process automation
Operational experience or experience supporting medical organizations preferred
Prior experience working in a Medical Affairs organization preferred
Prior experience in Project Management and Business Operations
Expertise or experience in Specialty Care Field Medical highly desirable
Understanding and adherence to Project Management methodologies
Experience creating and managing complex projects, including budgetary management and fiscal awareness
Ability to collaborate across Medical, Medical Information, Corporate Communications, Digital, and Commercial functions
Ability to manage resources, programs, and multiple projects
Ability to lead effectively in a matrix organization and communicate with all levels of management
Strong organizational, prioritization, attention-to-detail, and follow-up skills
Knowledge of Pfizer systems including POD, Ariba BOD, and EngagePlus
Proficiency in Microsoft Excel, Word, PowerPoint, and Teams
Working knowledge of Field Medical enablement platforms and processes, including CLM, One Med, and SharePoint
Advanced AI fluency and prompt engineering, including enterprise generative AI tools such as Claude
Data analysis and visualization experience using tools such as Power BI and Excel
Systems stakeholder management experience
End-to-end systems implementation experience
Change management experience
Strong decision-making, strategic thinking, business judgment, communication, and interpersonal skills
Full knowledge and understanding of relevant applicable SOPs
Proven track record implementing strategically important projects on time and within budget
Ability to operate in a heavily matrixed organization and manage projects with team members in multiple locations
Fluent spoken and written English
Flexibility to travel 20% of the time, including potential international travel
Must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required; U.S. work visa sponsorship is unavailable

Benefits

Comp & perks

Participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of base salary
Eligibility to participate in Pfizer’s share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility