Field Medical Operational Excellence Director

Pfizer

. Support development and implementation of Global/US category-led initiatives affecting Medical Affairs stakeholders and markets .

Posted 10/19/2026full-timeUnited StatesLead💰 $176,600 - $294,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medical Affairs operations, project management, and financial oversight, with a strong focus on implementing AI tools and process automation to enhance workflows. Proven ability to collaborate across functions and manage complex projects within a heavily matrixed organization.

Highest-signal resume keywords

Project ManagementMedical Affairs ExperienceAI Tools ProficiencyBudget ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess AutomationProject PlanningPerformance Metrics TrackingSOP DevelopmentFinancial ManagementStakeholder ManagementSystems ImplementationOperational ExcellenceSpecialty Care Knowledge

Soft Skills

Strong CommunicationStrategic ThinkingDecision-MakingInterpersonal SkillsOrganizational Skills

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft TeamsPower BICLMOne MedSharePointPODAriba BOD

Industry Keywords

Pharmaceutical IndustryMedical AffairsField MedicalOperational ExcellenceComplianceChange ManagementBudget PlanningData VisualizationAI-Enabled ToolsMatrix Organization

About the role

Key responsibilities & impact

Support development and implementation of Global/US category-led initiatives affecting Medical Affairs stakeholders and markets
Drive alignment and coordination of goals, priorities, and efforts across Medical Affairs categories, asset teams, and cross-functional partners
Contribute to future-looking vision, mission, and strategic initiatives
Support organizational and team-specific change management plans
Identify, share, and implement best practices while improving processes and systems
Develop relationships with Finance, Contracts & Outsourcing, Compliance, and Operational Excellence colleagues
Create and implement medical processes and SOPs supporting Medical Affairs strategy and execution
Coordinate standardized approaches, processes, and SOPs across Operational Excellence teams
Support asset-specific governance committees and Medical Affairs activities
Develop and monitor project and program plans, milestones, agendas, meeting facilitation, minutes, and presentations
Develop and lead performance and activity metrics tracking with the Medical Impact and Outcomes team
Serve as US Field Medical Governance/Compliance Lead for customer-facing US Specialty Care Field Medical teams
Support financial management, forecasting, budget planning, invoice routing, and approval for assigned areas
Partner with Legal, Procurement, Finance, and external customers on agreements and project financial activities
Support Field Medical Strategic and Operating Plans
Own day-to-day operations of Field Medical enablement platforms, including CLM, One Med, and SharePoint
Manage system configuration, enhancements, releases, user access, field device readiness, and vendors
Lead rollout of new and enhanced enablement capabilities, including AI-enabled tools, through requirements, testing, deployment, training, communications, and adoption tracking
Apply AI, automation, low-code solutions, and data analysis to improve workflows
Build dashboards measuring system usage, adoption, and impact
Manage continuous-improvement projects with plans, milestones, and stakeholder communications

Requirements

What you’ll need

Bachelor’s degree required + 8+ years of experience in Pharmaceutical industry or related fields; advanced degree highly preferred + 7+ years; PharmD/PhD + 5+ years
Demonstrated, hands-on use of AI tools, data analysis, and process automation
Operational experience or experience supporting medical organizations preferred
Prior experience working in a Medical Affairs organization preferred
Prior experience in Project Management and Business Operations
Expertise or experience in Specialty Care Field Medical highly desirable
Experience creating and managing complex projects, including budgetary management and fiscal awareness
Ability to collaborate across multiple functions and manage resources, programs, and multiple projects
Strong communication, organizational, strategic thinking, decision-making, interpersonal, and business judgment skills
Ability to operate effectively in a heavily matrix organization and influence without authority
Knowledge of Pfizer systems including POD, Ariba BOD, and EngagePlus
Highly skilled in Microsoft Excel, Word, PowerPoint, and Teams
Working knowledge of Field Medical enablement platforms and processes, including CLM, One Med, and SharePoint
Advanced everyday user of enterprise generative AI tools; prompt engineering and responsible AI use
Data analysis and visualization experience, including Power BI and Excel
Systems stakeholder management experience
End-to-end systems implementation experience
Structured change management experience
Full knowledge and understanding of relevant applicable SOPs
Fluent spoken and written English
Flexibility to travel 20% of the time, including potential international travel
Must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

Global Performance Plan bonus target of 20.0% of base salary
Share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility
Hybrid work arrangement