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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Specialty Drug Reimbursement and Government Payment Systems while effectively communicating and collaborating with healthcare professionals and stakeholders. Proven ability to navigate compliance guidelines and implement strategic plans to enhance patient access to Pfizer products.
Highest-signal resume keywords
Pharmaceutical Industry ExperienceSpecialty Drug ReimbursementExceptional Communication SkillsStrategic PlanningCompliance Adherence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reimbursement KnowledgeCoding KnowledgeBilling KnowledgePatient Assistance ProgramsPayer PoliciesFormulary UpdatesProvider/Carrier NetworksEnrollment ProcessesCase Notes SystemMarket Insights
Soft Skills
CollaborationInfluencing SkillsTrust BuildingTraining and CoachingResponsible Business Communication
Tools & Technologies
HCP PortalsPfizer Patient Access ProgramsBilling and Coding Guides
Certifications & Qualifications
Coding and Reimbursement Certification
Industry Keywords
Pharmaceutical SalesPatient AccessCompliance GuidelinesCo-Pay Assistance ProgramsHealthcare ProfessionalsStakeholder EngagementMarket Dynamics
About the role
Key responsibilities & impact- Conduct office calls with HCPs and office staff to support appropriate patient access to Pfizer products
- Resolve reimbursement and coverage questions
- Provide in-person and virtual education on payer landscapes, coverage and formulary updates, payer policies, and patient support
- Distribute Pfizer-approved coverage and reimbursement materials, including Patient Assistance Programs and billing and coding guides
- Educate HCPs and office staff on Hub financial assistance offerings, enrollment processes, Hub HCP portals, and related brochures
- Coordinate with Pfizer patient access and support programs to understand individual patient payer requirements
- Address prescription-status questions for patients enrolled in Pfizer access and support programs
- Compliantly use Pfizer’s designated case notes system
- Serve as subject matter expert on reimbursement and coverage issues affecting Pfizer products in assigned regions
- Provide interpretive information and local market insights to Pfizer leadership on reimbursement issues
- Communicate compliantly with stakeholders to influence ideas, actions, or positions without direct authority
- Link customer insights to offerings and resources addressing patient access barriers
- Build trust through follow-up and knowledge of the access journey
- Demonstrate responsible business communication in written and spoken communications
Requirements
What you’ll need- Minimum 7+ years pharmaceutical industry experience, typically within pharmaceutical sales and/or coding and reimbursement
- Reimbursement and Access experience is a plus
- Strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and policy dynamics across Pfizer Business Units/Brands
- B.S. or B.A. degree is required
- Exceptional communication and presentation skills
- Strategic planning and successful plan implementation experience
- Leadership and success working across internal boundaries
- Ability to collaborate with multiple relevant stakeholders
- Ability to work in a highly regulated environment and adhere to strict compliance guidelines and procedures
- Proven track record collaborating with diverse customers, clients, and stakeholders
- Training in and experience in responsible business communication, written and spoken
- Valid US driver’s license and driving record compliant with company standards
- Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues
- Must reside in or within commutable distance to territory boundaries
- 50% travel for live customer interactions
- Additional coding and reimbursement certification preferred but not required
- Coding and billing knowledge or certification a plus but not required
- Must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States required
- U.S. work visa sponsorship is not available now or in the future
Benefits
Comp & perks- Participation in Pfizer’s Global Performance Plan with a 17.5% bonus target
- Eligibility to participate in Pfizer’s share based long term incentive program
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
