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Pfizer

Key Account Manager – HIT Solutions

Pfizer

. Lead the HIT strategic approach and customer engagement with identified leading health systems .

Posted 11/3/2026full-timeRemote • New York • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Health IT strategies, customer engagement, and clinical workflow optimization, with a strong understanding of EHR technologies and their application in healthcare settings. Proven ability to lead strategic initiatives and collaborate across business units to enhance patient management and care quality.

Highest-signal resume keywords
Health Information TechnologyCustomer EngagementClinical Workflow OptimizationEHR TechnologiesBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Health IT ApplicationClinical IntegrationWorkflow DevelopmentData AnalysisPatient Management
Soft Skills
Organizational SkillsCommunication SkillsPresentation SkillsLeadership SkillsCollaboration Skills
Tools & Technologies
EHR SystemsCustomer Engagement PlatformsHealth IT ResourcesMeasurement ToolsReporting Tools
Certifications & Qualifications
Health IT CertificationInformatics Certification
Industry Keywords
Value-Based CareHealthcare ReformCare ManagementPharmaceutical EngagementAmbulatory Care

About the role

Key responsibilities & impact
  • Lead the HIT strategic approach and customer engagement with identified leading health systems
  • Help health systems harness their EHR to improve diagnosis, treatment, and patient management within aligned therapeutic areas
  • Help customers understand the value of optimizing clinical workflows while leveraging EHR technologies to support provider workflows
  • Support clinical decision support, ordering workflows and protocol orders, patient outreach and education, and measurement/reporting tools
  • Serve as Pfizer's liaison with customer representatives responsible for Health IT-related engagements within defined care projects and collaborations
  • Provide technical support to the Pfizer Customer Engagement Platform community on Health IT strategies and resources
  • Assess Pfizer's needs in relation to customer needs and Health IT market evolution
  • Provide input into Review Committee-approved, scalable EHR/EMR-enabled tools and resources
  • Act as a strategic thought partner on regional and leading health system trends relating to care management, quality and value-based care, and provider and patient satisfaction
  • Serve as liaison across business units for Health IT-related issues and inform overall Health IT strategy
  • Attend major Health IT conferences and Pfizer Health IT summits and share relevant insights
  • Travel up to 50%

Requirements

What you’ll need
  • Applicant must have a bachelor's degree with at least 8+ years of experience
  • Advanced degree and certifications in a Health IT/Informatics-related field required
  • 3+ years experience in the functional and technical application of health information technology
  • 5+ years experience in customer-facing business development
  • Understanding of pharmaceutical customer engagement platforms, including the dynamics across Sales and Key Account Management
  • Experience in the functional and technical application of health information technology across in-patient and ambulatory settings
  • Clinical integration experience across the care continuum
  • Understanding of the Health IT landscape, including inter-relationships of the players within the space (vendors, third-party data sources, etc.)
  • Understanding of the impact of healthcare reform initiatives on the healthcare environment, including leading health systems, pharma, and payers
  • Excellent organizational, written, and oral communication skills to manage diverse needs, meet deadlines, and monitor and evaluate results
  • Excellent presentation skills required
  • Master's degree with at least 7+ years of experience; OR a PhD with 5+ years of experience, OR a MD with 4+ years of experience (nice-to-have)
  • Experience with workflow development across different sites of care (ED, Hospital, Ambulatory) (nice-to-have)
  • Breadth of diverse leadership experiences and capabilities, including the ability to influence and collaborate with peers, develop and coach others, and oversee and guide the work of colleagues to achieve meaningful outcomes and create business impact (nice-to-have)
  • Ideal candidate will have easy access to a major airport
  • Candidates must be authorized to be employed in the U.S. by any employer
  • U.S. work visa sponsorship is not available for this role now or in the future
  • This position requires permanent work authorization in the United States

Benefits

Comp & perks
  • Eligible for Relocation Package – NO
  • Relocation assistance may be available based on business needs and/or eligibility
  • Secondment opportunity for professional growth
  • Flexible for up to 50% travel
  • No change to your current work location
  • Funding by the secondee’s home market