Marketing AI Adoption Lead, Commercial AIA – Secondment, 6 Months

Pfizer

. Own change, adoption, and training for AI-led initiatives impacting Marketing colleagues .

Posted 10/5/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management and training program development tailored for Marketing initiatives, with a strong focus on AI adoption strategies and stakeholder engagement. Proven ability to manage multiple concurrent programs and track adoption effectiveness metrics in a fast-paced, matrixed environment.

Highest-signal resume keywords

Change ManagementAI Adoption StrategiesTraining Program DevelopmentStakeholder ManagementProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementTraining Program DevelopmentAI AdoptionCommunication PlansProject ManagementMetrics TrackingStakeholder EngagementProgram ManagementOrganizational TransformationCommercial Operations

Soft Skills

Influencing Without AuthorityCollaborationNetworkingFeedback MonitoringAdaptability

Tools & Technologies

LMS PlatformsWorkday LearningE-Learning Development Tools

Certifications & Qualifications

Prosci ADKARKotter Change Management CertificationLean Management CertificateSix Sigma CertificationBusiness Process Management Certificate

Industry Keywords

BiopharmaCommercial FunctionsDigital Tool AdoptionMatrixed OrganizationMarketing Workflows

About the role

Key responsibilities & impact

Own change, adoption, and training for AI-led initiatives impacting Marketing colleagues
Define and execute change management and adoption strategies aligned with Pfizer's enterprise AI Adoption framework
Develop change management and communication plans for Marketing stakeholders
Tailor AI adoption approaches to Marketing workflows, brand structures, therapeutic areas, and priorities
Engage Marketing leadership, brand teams, BU TA Leads, and AI product owners
Identify and develop Marketing change champions
Represent Marketing needs in cross-functional AI product design and rollout forums
Create and maintain end-to-end project plans covering scope, milestones, owners, dependencies, and success criteria
Track deliverables, escalate risks, develop mitigation plans, and manage program interdependencies
Manage multiple concurrent programs and product launches
Design and deploy training programs, including e-learning, live sessions, job aids, quick reference guides, videos, FAQs, and workflow tools
Establish training content lifecycle processes, coordinate delivery, and manage external vendors or staff augmentation resources
Define and track adoption and training effectiveness metrics
Monitor feedback and adoption data to improve content, deployment approaches, and user experience
Report adoption progress, risks, and insights to the Change Deployment & Adoption Lead
Capture lessons learned and contribute to enterprise adoption framework improvements
Serve as the Marketing audience subject matter expert within the AIA Change & Adoption team
Collaborate with peer Adoption & Experience Leads and support enterprise stakeholder reporting, strategy planning, and Rhythm of Business activities

Requirements

What you’ll need

Bachelor's degree with at least 8+ years of experience in commercial industry, change management, adoption, training, or organizational transformation roles
Demonstrated use of AI as first approach
Experience developing change management and communication plans for commercial audiences in a large matrixed organization
Strong understanding of commercial operations
Experience designing and deploying training programs for commercial audiences
Ability to manage multiple concurrent programs to schedule in a fast-paced, matrixed environment
Strong stakeholder management and communication skills; ability to engage and influence without direct authority
Experience working cross-functionally across Commercial, Digital, and Operations teams
Master's degree with at least 7+ years of experience, PhD with 5+ years of experience, or MD with 4+ years of experience are nice-to-have alternatives
Experience within or alongside Marketing or Commercial functions in a biopharma context is nice to have
Prosci ADKAR, Kotter, or equivalent change management certification is nice to have
Experience with AI or digital tool adoption programs at commercial scale is nice to have
Familiarity with LMS platforms such as Workday Learning and e-learning development tools is nice to have
Operations certificate in Lean Management, Six Sigma, or Business Process Management is a plus
Track record of project management and stakeholder networking across organizational verticals
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States is required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

Flexible work arrangement with approximately 2.5 days per week in office under Log In For Your Day (LIFYD)
Relocation assistance may be available based on business needs and/or eligibility
Eligible for relocation package: No
Secondment for 6 months