Medical Affairs AI Operations Lead

Pfizer

. Conduct systematic workflow assessments across HQ Medical Affairs and Field Medical to identify high-impact AI transformation opportunities .

Posted 10/30/2026full-timeNew York City • New York • United StatesSenior💰 $176,600 - $294,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI transformation within Medical Affairs, focusing on workflow optimization, compliance, and digital transformation initiatives. Proficient in designing AI-enabled operating models and implementing role-based AI literacy programs.

Highest-signal resume keywords

Advanced Degree In Life Sciences5+ Years Experience In Medical AffairsStrong Fluency With Generative AI ToolsProven Experience In Process ImprovementExperience With Medical Affairs Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow OptimizationProcess ImprovementProject ManagementAI System TestingContext EngineeringOperational ExcellenceDigital TransformationCompliance NavigationAutomation ToolsAI/ML Concepts

Soft Skills

CollaborationCoachingInfluencingCommunicationFeedback Collection

Tools & Technologies

VeevaSalesforceGenerative AI ToolsLLM APIsAI-Enabled Operating Models

Industry Keywords

Medical AffairsPharmaceutical IndustryRegulatory RequirementsEnterprise GovernanceAdverse Event Reporting

About the role

Key responsibilities & impact

Conduct systematic workflow assessments across HQ Medical Affairs and Field Medical to identify high-impact AI transformation opportunities
Document current-state processes to create structured specifications for AI-enabled workflow design
Prioritize workflow opportunities using impact–effort analysis and operational readiness with the Medical Affairs AI Lead
Design AI-enabled operating models with workflow playbooks, decision trees, quality checkpoints, and escalation protocols
Create standardized operating procedures for compliant AI-assisted processes
Partner with Compliance on MLR review requirements, adverse event reporting, and promotional/non-promotional guidelines
Design and deliver role-based AI literacy and enablement programs
Implement habit-stacking and coaching strategies to integrate AI into workflows
Identify and develop AI champions within functions
Create and communicate success stories and case studies
Build feedback collection mechanisms and continuous improvement loops
Coordinate with regional Medical Affairs teams to adapt playbooks and support global rollout
Influence and collaborate with peers, develop and coach others, and guide colleagues to achieve meaningful outcomes and business impact

Requirements

What you’ll need

Advanced degree in life sciences, pharmacy, or related field (PharmD, PhD, MD, or equivalent preferred)
5+ years of experience in Medical Affairs (HQ or Field) with hands-on experience
Strong fluency with generative AI tools
Hands-on familiarity with LLM APIs and context engineering
Proven experience in process improvement, workflow optimization, and/or operational excellence initiatives
Strong project management skills with the ability to manage multiple initiatives simultaneously
Experience navigating compliance and regulatory requirements in the pharmaceutical industry and working effectively within enterprise governance
Experience leading digital transformation or technology adoption initiatives
Familiarity with AI/ML concepts, agentic workflows, and automation tools
Experience with Medical Affairs systems such as Veeva and Salesforce
Experience collaborating on secure integrations with Technology teams
Exposure to AI system testing and monitoring approaches, including prompt testing, output validation, regression testing, and drift monitoring
Must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of base salary
Eligibility to participate in Pfizer’s share based long term incentive program
Relocation assistance may be available based on business needs and/or eligibility