Senior Director, Enterprise SAP Technology and Operations

Pfizer

. Lead the technical strategy and management of Pfizer's SAP platform, including Basis operations, ensuring stability, security, resilience and audit readiness .

Posted 9/30/2026full-timeUnited StatesSenior💰 $230,900 - $384,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing SAP platforms, including Basis operations and compliance with GXP and SOX regulations, while fostering a high-performance culture and driving innovation through AI technologies. Proven ability to lead global teams, manage financial goals, and ensure service quality across enterprise systems.

Highest-signal resume keywords

SAP Platform ManagementGXP ComplianceFinancial PlanningAI InnovationVendor Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SAP Basis AdministrationS/4HANAHANASAP RISEIntegration ServicesAutomated TestingRisk ManagementChange ManagementIncident ManagementConfiguration Management

Soft Skills

Interpersonal SkillsCommunication SkillsPeople ManagementCollaborationCoaching

Tools & Technologies

Generative AI ToolsChatGPTMicrosoft Copilot

Industry Keywords

Audit ReadinessContinuous ImprovementService PerformanceContract NegotiationMatrix Environment

About the role

Key responsibilities & impact

Lead the technical strategy and management of Pfizer's SAP platform, including Basis operations, ensuring stability, security, resilience and audit readiness
Lead technical development and integration services supporting Pfizer's global SAP ecosystem of 600+ connected enterprise systems
Oversee the SAP support organization, service performance, issue resolution and continuous improvement across approximately 12,000 monthly support tickets
Oversee SAP security and data services, including access controls, data privacy and compliance with GXP, SOX and enterprise security requirements
Manage a global team of managers and foster a high-performance culture focused on innovation, collaboration and continuous improvement
Lead financial planning and investment prioritization for the SAP technology portfolio and achievement of ROI targets
Oversee SAP automated testing, including risk-based regression testing, automation frameworks and AI-enabled testing
Drive transformational change and AI innovation and prepare the organization for evolving technology, processes and operating models
Manage software vendors and service partners, ensuring delivery quality, contract performance and value realization
Work possible nights and weekends during project/program deployments
Travel up to 20% as required

Requirements

What you’ll need

BA/BS with 12+ years of experience, or MBA/MS with 10+ years of experience, or PhD/JD with 7+ years of experience, or MD/DVM with 5+ years of relevant experience
Proven ability to manage financial goals
Ability to lead in a complex, matrix environment with resources geographically distributed
Excellent interpersonal and communication skills with the ability to deliver effective presentations to a variety of audiences
Strong people management experience
Experience managing SAP and other enterprise platforms
Strong technical and integration knowledge
Experience ensuring compliance with GXP, SOX, and enterprise regulatory/audit requirements
Vendor and contract negotiation experience
Experience managing support services including application support, maintenance, change management, configuration, problem, incident and lifecycle management
Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues to achieve meaningful outcomes and create business impact
Experience in leading and developing senior-level resources to deliver on business priorities
Ability to act as a strategic advisor on key Enterprise initiatives and influence senior leadership
Experience fostering inclusion and knowledge sharing, supporting colleague development, and leveraging organizational capabilities
Ability to promote continuous improvement and innovation and determine acceptable risk levels
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, with understanding of responsible AI practices, risk management and ethical use
Experience with SAP Basis administration and platform operations, including S/4HANA, HANA, or SAP RISE
Ability to travel up to 20% as required
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

Global Performance Plan bonus target of 25.0% of base salary
Share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility