Senior Director, HCP Products – Experiences

Pfizer

. Lead the full clinician digital experience at Pfizer and act as mini-GM for all HCP-facing digital products .

Posted 10/13/2026full-timeUnited StatesSenior💰 $214,900 - $358,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading digital product strategy and execution within the healthcare ecosystem, focusing on clinician engagement and experience optimization. Proven ability to build and lead high-performing teams while navigating regulatory complexities and delivering measurable business outcomes.

Highest-signal resume keywords

Digital Product LeadershipHealthcare Ecosystem UnderstandingAnalytics and ExperimentationProduct Vision and Ecosystem StrategyTeam Building and Leadership

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Applicant Tracking System Keywords

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Hard Skills

Digital Product StrategyEnd-to-End Product OwnershipMetrics and KPIs SettingA/B TestingMultivariate TestingExperience ManagementPersonalizationEvidence-Based Decision-MakingRegulatory Compliance (MLR)Global Market Experience

Soft Skills

Influencing SkillsExecutive CommunicationCollaborationCoaching and DevelopmentAdaptability in Fast-Paced Environments

Tools & Technologies

Digital PlatformsAI TechnologiesAnalytics ToolsOmnichannel MarketingUser Experience (UX) Design

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

HealthcareHCP EngagementDigital ExperienceProduct ManagementClinical Channels

About the role

Key responsibilities & impact

Lead the full clinician digital experience at Pfizer and act as mini-GM for all HCP-facing digital products
Own end-to-end accountability for core platform journeys, engagement, personalization, and loyalty across Pfizer-owned HCP surfaces and relevant third-party clinical channels
Define the global HCP digital ecosystem strategy and the role of each owned and partner surface
Determine where to invest, consolidate, unify, retire, or partner across the HCP product estate
Set the HCP product vision and ensure platforms serve clinician needs across markets
Partner with International Ecosystem Strategy to balance global consistency with local relevance and regulatory variation
Own surface performance, roadmap prioritization, and experience quality across PfizerPro, Prime, and adjacent owned surfaces
Translate clinician insight and commercial priorities into product definition and prioritized investment plans
Map clinician journeys, identify friction points, and define high-value actions and content
Establish success metrics and KPIs and hold the roadmap accountable to business and clinician outcomes
Lead experimentation, A/B testing, multivariate testing, and continuous optimization
Partner with Analytics on measurement and evidence-based decision-making
Define and uphold end-to-end HCP experience standards with Design & UX leadership
Serve as the core DPX partner to Pfizer Medical and coordinate surface roles, journey handoffs, and experience standards
Shape Pfizer’s presence across clinical channels such as Doximity and OpenEvidence
Coordinate with email, social media, CFC, Media, and partnership owners for an aligned omnichannel HCP experience
Partner with ZTO to incubate and graduate new features and next-generation HCP surfaces
Run the HCP channel against a run/improve/explore capacity split
Coordinate launch, MLR sequencing, and releases with Program Management and Operations
Build and lead the HCP Products team, including the Director, Core HCP Products, capability PMs, and optimization team
Contribute to DPX leadership priorities, including the AI-native operating model and talent strategy
Influence across Brand, Medical, GTM, Digital, and Analytics in a complex matrixed organization

Requirements

What you’ll need

12+ years in digital product, product strategy, or digital experience leadership
Track record of owning a digital surface or platform end-to-end and delivering measurable business outcomes
Deep understanding of the healthcare ecosystem and HCP/clinician engagement
Understanding of regulatory complexity (MLR) specific to clinician-facing digital
Experience delivering digital products across multiple markets/geographies
Demonstrated command of analytics and experimentation
Experience setting metrics and running structured optimization programs
Evidence-based roadmap decision-making
Ability to set product vision and ecosystem strategy and translate it into shipped product
Strong command of modern digital platforms and emerging technologies, including AI, personalization, and experience management
Proven success building and leading high-performing product teams
Ability to operate effectively in a matrixed, fast-paced environment
Exceptional influencing and executive communication skills
Bachelor’s degree required
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future
Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues’ work

Benefits

Comp & perks

Global Performance Plan bonus target of 22.5% of base salary
Share-based long-term incentive program eligibility
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Paid holidays and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental, and vision coverage
Relocation assistance may be available based on business needs and/or eligibility